Bilingual IT Support Specialist (French/English) – Remote

Fujitsu Limited; Braga; Híbrido; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote Work

Life Insurance

Private Health Insurance

Birthday Leave

25 Days Holiday

Home Office Voucher

Training & Progression

International Team

Resumo da oferta

Fujitsu Limited in Braga, Portugal, is seeking a motivated IT Helpdesk professional to provide first-line support for incidents and requests. You will handle routine queries in English and French and escalate complex issues to ensure timely resolution.

The role offers remote work options and a permanent contract path, with comprehensive benefits and a global team environment. Join a company investing in people and growth.

Qualificações

• Fluent in French and English.
• 1st line IT support experience is a plus.

Responsabilidades

• Provide 1st line IT support for incidents and requests.
• Assist with standard technical queries on a small set of products.
• Escalate complex issues to resolve within SLAs.
• Document actions and follow established processes.
• Collaborate with team to deliver first-class service.

Conhecimentos

French

English

Ferramentas

Microsoft products

Operating systems

Networking basics

Descrição da oferta de emprego

Fujitsu Limited in Braga, Portugal, is seeking a motivated IT Helpdesk professional to provide first-line support for incidents and requests. You will handle routine queries in English and French and escalate complex issues to ensure timely resolution.

The role offers remote work options and a permanent contract path, with comprehensive benefits and a global team environment. Join a company investing in people and growth.