Multilingual IT Support (EN/ES/FR) – Remote

Fujitsu Limited

Braga, Lisboa

Hybrid

EUR 13,000 - 18,000

Full time

20 hours ago
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Benefits offered by this job

Remote work
Permanent contract option
Life insurance
Private health insurance for family
Generous holidays
International team
Training program
Home office IKEA voucher

Job summary

Fujitsu Limited is seeking an IT Support specialist to act as a single point of contact for users across Portuguese locations. You will provide 1st line support for incidents and service requests in Spanish, English and French, working within a dynamic international team.

The role offers remote work availability and a path toward permanent employment, with life and private health insurance and generous holiday entitlement. Join a diverse team across more than 60 countries.

Qualifications

  • Fluency in Spanish and English required.

Responsibilities

  • Provide 1st line IT support for incidents and requests.
  • Resolve routine issues with standard queries for Microsoft products, OS, networking, and PCs.
  • Escalate complex issues to meet service levels and SLAs.
  • Document actions taken in line with established processes.
  • Collaborate with team to deliver high quality service and contribute to continuous improvement.

Skills

Spanish
English

Job description

Fujitsu Limited is seeking an IT Support specialist to act as a single point of contact for users across Portuguese locations. You will provide 1st line support for incidents and service requests in Spanish, English and French, working within a dynamic international team.

The role offers remote work availability and a path toward permanent employment, with life and private health insurance and generous holiday entitlement. Join a diverse team across more than 60 countries.

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