Bilingual IT Support Pro (Spanish/English) – Remote

Fujitsu; Braga; Presencial; EUR 21 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Life insurance

Private health insurance

25 days holidays

Birthday leave

Career development

International team

Home office IKEA voucher

Resumo da oferta

Fujitsu is seeking a 1st line IT support specialist to handle incidents and requests from users in Braga and Lisbon. You will serve as the single point of contact for routine and non-routine issues, solving basic problems and escalating when needed.

The role requires proficiency in Spanish and English, with remote work options and potential for permanent contracts. You will benefit from life insurance, private health coverage, and generous holiday allowances.

Qualificações

• Proficient in Spanish & English.

Responsabilidades

• Provide 1st line IT support for incidents and requests.
• Act as single point of contact for users, handling routine and non-routine issues.
• Escalate to higher support levels when necessary to meet SLAs.
• Document actions and follow established processes.
• Collaborate with team to deliver effective service.

Conhecimentos

Spanish

English

Descrição da oferta de emprego

Fujitsu is seeking a 1st line IT support specialist to handle incidents and requests from users in Braga and Lisbon. You will serve as the single point of contact for routine and non-routine issues, solving basic problems and escalating when needed.

The role requires proficiency in Spanish and English, with remote work options and potential for permanent contracts. You will benefit from life insurance, private health coverage, and generous holiday allowances.