AI Product Support Specialist - On-site Lisbon

CB Talents; Lisboa; Vor Ort; EUR 13.000 - 15.000; Vollzeit

Benefits dieser Stelle

Paid training

Annual leave 22 days

Career development

Internal mobility

Zusammenfassung

CB Talents in Lisbon, Portugal, is seeking an English-speaking Customer Support Specialist to join an international team supporting users of a leading AI platform. You will assist consumers and business users with account, billing, product and technical issues while delivering an excellent customer experience.

The role is on-site in Lisbon, requires C1-C2 English, strong communication, and the ability to explain technical information clearly.

Qualifikationen

• C1-C2 level English
• Experience in customer support or similar roles
• Comfortable with technology and digital platforms

Aufgaben

• Support customers across multiple channels
• Assist with billing and invoicing questions
• Troubleshoot account access and product issues
• Guide customers on platform usage and features
• Provide clear, timely solutions
• Work with an international support team

Kenntnisse

English fluency

Customer support

Tech literacy

Communication

Jobbeschreibung

CB Talents in Lisbon, Portugal, is seeking an English-speaking Customer Support Specialist to join an international team supporting users of a leading AI platform. You will assist consumers and business users with account, billing, product and technical issues while delivering an excellent customer experience.

The role is on-site in Lisbon, requires C1-C2 English, strong communication, and the ability to explain technical information clearly.