AI Support Specialist - On-site Lisbon, Career Growth

Savior Artigos Texteis Lda; Loures; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Salary package

Bonus up to €200

22 days annual leave

Paid training

International environment

Career development

Job summary

Savior Artigos Texteis Lda is seeking an English-speaking Customer Support Specialist in Lisbon to support users of an AI platform across billing, accounts, and technical issues. This on-site role requires comfort with technology and strong communication skills.

You will handle inquiries across multiple channels, troubleshoot problems, and deliver clear solutions while maintaining a high standard of service in an international, multicultural team.

Qualifications

• Previous experience in customer support or technical support roles.
• Comfortable with technology and digital platforms.
• Able to work rotating day shifts and in Lisbon-based role.

Responsibilities

• Provide multi-channel support to customers.
• Assist with billing, account access, and product issues.
• Troubleshoot platform problems and guide users to solutions.
• Deliver timely, high-quality responses and maintain satisfaction.

Skills

Customer support

Technical support

Communication

Problem solving

English

Job description

Savior Artigos Texteis Lda is seeking an English-speaking Customer Support Specialist in Lisbon to support users of an AI platform across billing, accounts, and technical issues. This on-site role requires comfort with technology and strong communication skills.

You will handle inquiries across multiple channels, troubleshoot problems, and deliver clear solutions while maintaining a high standard of service in an international, multicultural team.