AI & Tech Support Specialist — English, On-Site in Lisbon

CB Talents; Odivelas; Presencial; EUR 15 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Paid training

International environment

Career development

Resumo da oferta

CB Talents in Lisbon, Portugal is seeking an English-speaking Customer Support Specialist to join an international team supporting users of a leading AI research and deployment platform.

You will assist consumers and business users with account, billing, product and technical issues, delivering clear solutions and contributing to a positive customer experience. The role requires rotating day shifts between 07:00 and 22:00 and a full-time schedule.

Qualificações

• C1–C2 English
• Previous experience in Customer Support, Technical Support, Helpdesk, Customer Success, or similar
• Comfortable with technology and digital platforms
• Strong communication and problem-solving skills
• Available for rotating day shifts between 07:00 and 22:00
• Based in Lisbon and legally authorized to work in Portugal

Responsabilidades

• Support customers via multiple channels
• Assist with billing, account access, and product-related issues
• Troubleshoot problems and guide users on the platform
• Deliver clear and timely solutions while meeting quality standards

Conhecimentos

English proficiency (C1–C2)

Customer support experience

Tech-savvy

Strong communication

Flexible schedule

Lisbon-based

Descrição da oferta de emprego

CB Talents in Lisbon, Portugal is seeking an English-speaking Customer Support Specialist to join an international team supporting users of a leading AI research and deployment platform.

You will assist consumers and business users with account, billing, product and technical issues, delivering clear solutions and contributing to a positive customer experience. The role requires rotating day shifts between 07:00 and 22:00 and a full-time schedule.