English AI Support Specialist (On-site in Lisbon)

CB Talents; Lisboa; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Training provided

Annual leave 22 days

Performance bonus up to €200/month

Job summary

CB Talents in Lisbon, Portugal, is seeking an English-speaking Customer Support specialist to join an international team supporting users of a leading AI research and deployment company. You will troubleshoot account access, handle billing inquiries, and guide customers on using AI products across multiple channels in a fast-paced tech environment.

On-site role with a €1,320.67 monthly package plus a performance bonus up to €200 monthly, private health and dental insurance after contract, and 22

Qualifications

• Previous experience in Customer Service, Customer Support, IT Support, or Technical Support is required.
• Strong English communication skills.
• Comfortable troubleshooting digital products and learning new tools.
• Customer-focused, analytical, and able to explain solutions clearly.
• Available for rotating shifts Monday–Sunday.

Responsibilities

• Troubleshooting account access and user issues.
• Supporting billing and invoicing inquiries.
• Guiding customers on how to use AI products effectively.
• Supporting both individual and business users across multiple channels.
• Working in an international, fast-paced tech environment.

Skills

Customer Support

English communication

Troubleshooting

Job description

CB Talents in Lisbon, Portugal, is seeking an English-speaking Customer Support specialist to join an international team supporting users of a leading AI research and deployment company. You will troubleshoot account access, handle billing inquiries, and guide customers on using AI products across multiple channels in a fast-paced tech environment.

On-site role with a €1,320.67 monthly package plus a performance bonus up to €200 monthly, private health and dental insurance after contract, and 22