AI Technical Support Specialist — English (Lisbon, On-site)

CB Talents; Amadora; Presencial; EUR 15.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health & dental insurance

22 days annual leave

Compensated training

Descripción de la vacante

CB Talents in Lisbon, Portugal, on-site, seeks an English-speaking Customer Support professional to join an international team supporting users of a leading AI research and deployment company. You'll troubleshoot account access, handle billing inquiries, and guide customers on AI products across multiple channels in a rotating shift environment.

The role offers a €1,320.67 monthly package plus a performance bonus up to €200/month, private health and dental insurance, 22 days of annual leave, and

Formación

• Previous experience in Customer Service, Customer Support, IT Support, or Technical Support is required.
• Strong English communication skills.
• Available for rotating shifts Monday–Sunday.

Responsabilidades

• Troubleshooting account access and user issues
• Handling billing and invoicing inquiries
• Guiding customers on how to use AI products effectively
• Supporting both individual and business users across multiple channels
• Working in an international, fast-paced tech environment

Conocimientos

Customer Support

IT Support

Technical Support

Descripción del empleo

CB Talents in Lisbon, Portugal, on-site, seeks an English-speaking Customer Support professional to join an international team supporting users of a leading AI research and deployment company. You'll troubleshoot account access, handle billing inquiries, and guide customers on AI products across multiple channels in a rotating shift environment.

The role offers a €1,320.67 monthly package plus a performance bonus up to €200/month, private health and dental insurance, 22 days of annual leave, and