AI Customer Support Specialist — Lisbon (Onsite)

Savior Artigos Texteis Lda; Amadora; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Training provided

International and multicultural team

Career development and internal moves

Paid time off 22 days

Job summary

Savior Artigos Texteis Lda in Lisbon seeks an English-speaking Customer Support Specialist to assist consumers and business users of a leading AI platform. You will resolve account, billing, product, and technical issues, delivering excellent service in an international team.

The role requires English C1–C2, 40-hour weeks, and on-site work in Lisbon. Training is provided, with opportunities for growth in a fast-growing tech environment.

Qualifications

• English proficiency C1–C2
• Experience in Customer Support, Technical Support, Helpdesk or similar roles
• Comfortable with technology and digital platforms
• Strong communication and problem-solving skills
• Available for rotating day shifts 07:00–22:00
• Based in Lisbon and legally authorised to work in Portugal

Responsibilities

• Support customers via multiple channels
• Assist with billing, account access, and product-related issues
• Troubleshoot problems and guide users on the platform
• Deliver clear and timely solutions while meeting quality standards

Skills

English proficiency (C1–C2)

Customer support experience

Communication and problem-solving

Rotating day shifts 07:00–22:00

Lisbon-based eligibility to work in PT

Job description

Savior Artigos Texteis Lda in Lisbon seeks an English-speaking Customer Support Specialist to assist consumers and business users of a leading AI platform. You will resolve account, billing, product, and technical issues, delivering excellent service in an international team.

The role requires English C1–C2, 40-hour weeks, and on-site work in Lisbon. Training is provided, with opportunities for growth in a fast-growing tech environment.