AI Support Specialist – Tech Helpdesk (Lisbon)

CB Talents SP; Odivelas; Presencial; EUR 13 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual leave 22 days

Paid training

International environment

Career development

Internal mobility

Resumo da oferta

CB Talents SP is hiring an English-speaking Customer Support Specialist in Lisbon to assist both consumers and business users of an AI platform. You will handle account, billing, product and technical issues while delivering excellent customer experience.

Join an international team, work in a fast-growing tech field, and develop troubleshooting and communication skills in a multicultural environment.

Qualificações

• C1–C2 English required for interactions with diverse users.
• Previous experience in Customer Support or related roles.
• Comfortable with technology and digital platforms.
• Strong communication and problem-solving skills.

Responsabilidades

• Support customers via multiple channels.
• Assist with billing, account access and product issues.
• Troubleshoot problems and guide users on the platform.
• Deliver clear, timely solutions meeting quality standards.

Conhecimentos

English C1-C2

Customer support

Tech literate

Descrição da oferta de emprego

CB Talents SP is hiring an English-speaking Customer Support Specialist in Lisbon to assist both consumers and business users of an AI platform. You will handle account, billing, product and technical issues while delivering excellent customer experience.

Join an international team, work in a fast-growing tech field, and develop troubleshooting and communication skills in a multicultural environment.