Technical jobs in United States

A global leader in medical technology and innovation, dedicated to developing life-saving solutions that improve patient care and support healthcare professionals worldwide are seeking an IT Specialist – IP & Document Management to manage and optimize our Document Management System (M-Files) and Intellectual Property (IP) Management System. The primary objective is to ensure maximum system utility, implement updates, and introduce additional functionalities. Prior experience with these systems is highly desirable.

• Serve as the process and system specialist for M-Files and IP Management systems.
• Identify practical solutions within standard system frameworks by engaging with users, handling configuration, unit testing, training, and documentation in collaboration with external partners.
• Assist with requirements gathering, solution design, development, deployment, migration, testing, and documentation.
• Support all aspects of lifecycle management to ensure systems remain updated and fully functional.
• Resolve daily support tickets within your area of responsibility.
• Drive system changes and updates in collaboration with IT, business stakeholders, and external consultants, ensuring compliance with documentation standards.
• Provide consultancy on best practices for system design.
• Offer support during European time zones at least a few times per week to maintain effective collaboration with stakeholders and vendors.

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related discipline.
• 2–3 years of experience in IT roles with a focus on document management and IP management solutions.
• Strong technical expertise in software development, delivery methodologies, and application lifecycle management.
• Proven problem-solving skills and ability to troubleshoot technical issues efficiently.
• Experience in stakeholder engagement and expectation management.
• Analytical mindset with the ability to interpret data and improve processes.
• Adaptability to work in a fast-paced, dynamic environment.
• Excellent oral and written communication skills in English.
• Ability to collaborate across cultures and time zones.
• Flexibility to work late hours occasionally to support stakeholders in different regions (US and Europe).