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Event Operations Manager
Job summary
A prominent event management company in Kuala Lumpur is seeking an experienced Event Operations Manager to oversee the execution of large-scale events. This role involves collaborating with internal teams and external partners to ensure seamless operation across multiple projects. The ideal candidate will have 5–8 years of experience in operations management, strong project management skills, and be proficient in both English and Mandarin. The position requires a disciplined approach to handle complex project timelines and stakeholder coordination.
Qualifications
- 5–8 years of experience in operations, project management, or event operations.
- Strong hands‑on experience managing complex projects and tight timelines.
- Proven ability to coordinate cross‑functional teams and multiple stakeholders.
- Excellent communication, organisation, and stakeholder management skills.
- Strong analytical mindset with the ability to track, interpret, and report operational data.
- Comfortable working across different time zones when required.
- Experience in poker, gaming, esports, or live entertainment environments is highly advantageous.
Responsibilities
- Support senior leadership in overseeing the day-to-day operations of multiple event projects.
- Translate strategic objectives into clear action plans and monitor overall project progress.
- Track timelines, milestones, and deliverables, proactively identifying risks or delays.
- Monitor project schedules to ensure internal teams and vendors stay aligned.
- Facilitate smooth collaboration between internal teams, partners, and vendors.
- Assist senior leadership and event directors with on-site coordination and execution control.
Skills
Tools
We are looking for an experienced and highly driven Event Operations Manager to support the execution of large-scale, high-profile event projects. This role reports directly to senior leadership and plays a critical part in translating strategy into flawless operational delivery.
You will work closely with internal teams and external partners to ensure timelines, processes, and on-ground execution run smoothly. This is an ideal role for someone who thrives in fast-paced environments, has strong operational discipline, and enjoys being at the centre of complex event execution.
- Support senior leadership in overseeing the day-to-day operations of multiple event projects.
- Translate strategic objectives into clear action plans and monitor overall project progress.
- Track timelines, milestones, and deliverables, proactively identifying risks or delays.
- Monitor project schedules to ensure internal teams and vendors stay aligned.
- Flag operational issues early and propose solutions to maintain delivery standards.
- Act as the central operational liaison across departments to ensure alignment and clarity.
- Facilitate smooth collaboration between internal teams, partners, and vendors.
- Maintain detailed trackers, checklists, and reports across all projects.
- Prepare operational summaries and dashboards to support leadership decision-making.
- Support internal operational initiatives, including process optimisation and OKR tracking.
- Identify gaps in workflows and assist in implementing scalable operational solutions.
- Contribute to refining and maintaining SOPs to improve consistency and efficiency.
- Assist senior leadership and event directors with on-site coordination, issue resolution, and execution control.
- Ensure operational standards, sponsor requirements, and timelines are met on-site.
- 5–8 years of experience in operations, project management, or event operations.
- Strong hands‑on experience managing complex projects and tight timelines.
- Proven ability to coordinate cross‑functional teams and multiple stakeholders.
- Excellent communication, organisation, and stakeholder management skills.
- Strong analytical mindset with the ability to track, interpret, and report operational data.
- Comfortable working across different time zones when required.
- Proficient in project tracking and management tools (e.g., Excel, Notion, or similar).
- Fluency in English is required; Mandarin proficiency is mandatory.
- Experience in poker, gaming, esports, or live entertainment environments is highly advantageous.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.