Jobs in Bukit Mertajam, United Kingdom
Remote Mortgage Advisor - Home Loans & Refinancing Expert
MoneySmart Group
Discover more opportunities than anywhere else. Find more jobs nowChairman’s Office Financial Analyst
Insight Advisors Pvt Ltd
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Talent Search Recruitment - Indonesia
Data Scientist (Python, Problem Solving , Machine Learning)
Daimler Trucks North America LLC
Lead Generation Specialist
Cultivar Staffing & Search
Remote Lead Gen & Marketing Specialist
Cultivar Staffing & Search
Interpreter - Mandarin - Work-From-Home (Korea)
Teleperformance
Remote Freelance Malay Interpreter (On-Demand)
AsiaLocalize
Malay OPI\VRI Medical Interpretation Vacancy
AsiaLocalize
Remote Malay Interpreter - On-Demand Freelance
AsiaLocalize
Global Support Engineer - Remote
Job summary
A leading database solutions provider in Malaysia seeks a member for their Global Support team to provide remote assistance for TiDB issues. The role involves diagnosing database problems, collaborating with engineers, and ensuring customer satisfaction. Ideal candidates will have a degree in computer science and 2-5 years of technical support experience. This position values communication skills and a collaborative approach.
Qualifications
- Degree from a nationally accredited institution.
- 2-5 years of experience in database technical support or related roles.
- Proficiency in managing relational databases like MySQL/Oracle.
Responsibilities
- Diagnose database issues and assist customers in resolution.
- Consult with engineers to address customer issues.
- Record key issues to enhance product and support experiences.
- Monitor customer satisfaction and manage expectations.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.