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661

Vacantes en Bayan Lepas, United States

Executive, Customer Service

DHL Germany

Bayan Lepas
Presencial
MYR 100.000 - 150.000
Hace 18 días
Quiero recibir las últimas vacantes disponibles en Bayan Lepas

Client Engagement Executive

HSBC

Bayan Lepas
Presencial
MYR 100.000 - 150.000
Hace 20 días

IT Specialist Engineer

AdoreSys

Bayan Lepas
Presencial
MYR 100.000 - 150.000
Hace 20 días

Executive - Contract Logistics/SCM, Quality

DB Schenker

Bayan Lepas
Presencial
MYR 60.000 - 80.000
Hace 20 días

Pricing Manager - Penang

Altera

Bayan Lepas
Presencial
MYR 100.000 - 150.000
Hace 20 días
discover more jobs illustrationDescubre más oportunidades que en ningún otro sitio. Accede a más vacantes

Regional Energy & Facilities Manager

Jabil

Bayan Lepas
Presencial
MYR 120.000 - 150.000
Hace 21 días

Account Payable

Renesas Electronics

Bayan Lepas
Híbrido
MYR 150.000 - 200.000
Hace 21 días

VLSI / Electronics Engineer (Fresh Graduate)

UST Malaysia

Bayan Lepas
Presencial
MYR 150.000 - 200.000
Hace 21 días
HeadhuntersEntra en contacto con cazatalentos para acceder a vacantes similares

NPD Engineer – Assembly Process

Renesas Electronics

Bayan Lepas
Híbrido
MYR 70.000 - 90.000
Hace 21 días

Senior Specialist, People Development & Engagement Communications

Western Digital

Bayan Lepas
Presencial
MYR 60.000 - 80.000
Hace 22 días

Senior Module Engineer

Bosch Group

Bayan Lepas
Presencial
MYR 200.000 - 250.000
Hace 22 días

Hardware Senior Engineer (I7)

Dell

Bayan Lepas
Presencial
MYR 120.000 - 150.000
Hace 22 días

Software Operations Specialist

Dell

Bayan Lepas
Presencial
MYR 100.000 - 150.000
Hace 22 días

Technician 2, Engineering

Western Digital

Bayan Lepas
Presencial
MYR 20.000 - 100.000
Hace 22 días

HR Senior Manager

Agensi Pekerjaan Allstaff Sdn Bhd

Bayan Lepas
Presencial
MYR 150.000 - 200.000
Hace 24 días

R&D Test Engineer 1

Emerson

Bayan Lepas
Presencial
MYR 50.000 - 70.000
Hace 24 días

Sr Buyer

Jabil

Bayan Lepas
Presencial
MYR 70.000 - 100.000
Hace 24 días

Manufacturing Equipment Engineer

Sanmina Corporation

Bayan Lepas
Presencial
MYR 150.000 - 200.000
Hace 25 días

PRODUCT ENGINEER

Western Digital

Bayan Lepas
Presencial
MYR 169.000 - 254.000
Hace 25 días

Pricing Manager

Altera

Bayan Lepas
Presencial
MYR 80.000 - 120.000
Hace 25 días

Digital Marketing Executive - Penang

Inspiren Network Sdn Bhd

Bayan Lepas
Presencial
MYR 200.000 - 250.000
Hace 25 días

R&D Mechanical Engineer

Agilent Technologies

Bayan Lepas
Presencial
MYR 80.000 - 120.000
Hace 28 días

Customer Success Specialist - English

TP

Bayan Lepas
Presencial
MYR 100.000 - 150.000
Hace 28 días

Engineering Section Head

SAM Engineering & Equipment (M) Bhd

Bayan Lepas
Presencial
MYR 250.000 - 300.000
Hace 29 días

Juruservis Lelaki/Wanita (Hygiene) - Bayan Lepas (Kontrak 6 Bulan)

Rentokil Initial

Bayan Lepas
Presencial
MYR 100.000 - 150.000
Hace 30+ días
Executive, Customer Service
DHL Germany
Bayan Lepas
Presencial
MYR 100.000 - 150.000
Jornada completa
Hace 19 días

Descripción de la vacante

A global logistics provider in Bayan Lepas is seeking a customer service representative to manage customer inquiries and orders. Responsibilities include processing orders, handling complaints, and maintaining shipment updates. The ideal candidate will establish strong customer relationships and work closely with operations to ensure seamless service delivery.

Responsabilidades

  • Acts as key contact for allocated customers.
  • Accepts and processes orders for handover to Operations.
  • Proactively informs customers on shipment status and exceptions.
Descripción del empleo
JOB DUTIES
  • Acts as key contact for allocated customers
  • Accepts and processes orders for handover to Operations
  • Stays informed on shipment and exception status for allocated customers
  • Proactively informs customer on shipment status and exceptions
  • Provides spot quotations and performs up- and cross-selling on inbound customer calls
  • Passes on leads to Sales
  • Handles customer inquiries
  • Handles customer requests with regard to Go Green topics
  • Takes and handles any customer complaints; solves customer complaints or assigns tasks to other functions
  • Acts as first contact point for customer claims for notification and reception of claims and respective document collection
  • Develops relationship with allocated customers
  • Participates in joint Sales visits if necessary
  • Accepts all orders (from customer or overseas office) and processes them for handover to Operations
  • Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
  • Provides spot quotations and closes contract
  • Performs up- and cross selling (inbound calls) for existing customers and passes on leads to Sales
  • Takes and handles customer inquiries, e.g. Track and Trace
  • Takes customer requests with regard to Go Green topics and informs Regional Go Green Head
  • Reviews reports (generated by the Performance Reporting & Exception Specialist) and sends them to the customer
  • Takes and registers all customer complaints
  • Drives solution of customer complaints by solving it directly or assigning tasks to other function
  • Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete
  • Takes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)
  • Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates
  • Escalates issues, if required
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* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.

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