Information Technology jobs in United States
Application Engineer
StarDream Cruises
Server Administrator
City University Malaysia
Frontline Teller (Banting)
TML Remittance Center
Automation Test Engineer
HMI Managed Healthcare
IT SERVICE DESK ANALYST - PORTUGUESE SPEAKER
Getronics
Discover more opportunities than anywhere else. Find more jobs nowCloud Technical Support Engineer
Jobstreet Malaysia
Software Engineer (Laravel)
Winner Venture Sdn Bhd
Connect with headhunters to apply for similar jobsMIS Site Support
Asia OneHealthcare
Process Automation Analyst: Drive Efficiency & Change
Auto Bavaria
Assistant Finance Manager
Berjaya Land Berhad
EXECUTIVE – IT SHARED SERVICES
IGB Berhad
Lead, Database Administrator
Great Eastern
System Engineer/Backup Admin
Persistent Systems
Merchandiser (Penang, Kedah, Selangor & Sabah) - MSSD
HONOR
service desk analyst: korean speaker
Abhidi Solution
Azure Support & Administrator located in Singapore
Sprint Gate Engineering
Software Engineer (Financial Services) (ID: 691064)
PERSOL
Operation Assistant (Data & ERP Systems)
Jobstreet Malaysia
Junior Back End Developer (PHP Laravel)
MHA Consultancy Services
Software Engineer (C# .net ) (Melaka)
Exact Asia Development Centre Sdn Bhd
SSIS / Data Management / Microsoft Fabric Developer
Innocel Services Sdn Bhd
Application Engineer
Job summary
A leading cruise line is looking for a software developer to lead projects and provide application support. The role involves conducting system testing, troubleshooting, and collaborating with vendors. Candidates should possess a degree in Computer Science/IT and have at least 3 years of experience, ideally in the hospitality or cruise industry. Strong analytical skills and a customer-oriented mindset are essential for success in this position. Willingness to travel and support shipboard systems is required.
Qualifications
- At least 3 years of work experience, preferably in the Hospitality, Casino or Cruise Ship industry.
- Willing to travel and support shipboard systems as needed.
Responsibilities
- Perform research, analysis, design, test and support of new software programs.
- Provide leadership and guidance to junior associates & developers in systems development.
- Provide application support to shore-based application systems maintaining defined Service Level.
- Conduct system testing, troubleshooting, and user acceptance testing (UAT) during implementation.
- Collaborate with vendors for technical troubleshooting, updates, and system improvements.
- Deliver Level 2/3 support for applications, resolving issues promptly.
- Participate in project activities based on assigned project role.
- Provide timely updates on project progress, challenges, and implementation status.
Skills
Education
Perform research, analysis, design, test and support of new software programs.
Provide leadership and guidance to junior associates & developers in systems development, testing and maintenance.
Provide application support to shore-based application systems maintaining defined Service Level.
Conduct system testing, troubleshooting, and user acceptance testing (UAT) during implementation.
Collaborate with vendors for technical troubleshooting, updates, and system improvements.
Develop and maintain comprehensive documentation for configurations, workflows, and user guides, ensuring knowledge transfer and continuity of support.
Participate in project activities based on assigned project role.
Adhere to defined IT standards, policies, and procedures while continuously updating technical knowledge and skills through training and exploration of new technologies.
Deliver Level 2/3 support for applications, resolving issues promptly and escalating critical cases when necessary, following defined procedures.
Provide timely updates on project progress, challenges, and implementation status to sponsors and leads.
Flexibility to occasionally work extended hours during critical project implementations or urgent support needs.
Perform other task that may be assigned from time to time.
To carry out safety and security duties from time to time and be assigned as member of the Crisis Management Team, as and when needed.
Diploma / Advanced Diploma, Degree in Computer Science / Information Technology or equivalent.
At least 3 years of work experience, preferably in the Hospitality, Casino or Cruise Ship industry.
Willing to travel and support shipboard systems as needed.
- Central Reservation System Skills
- Online Booking System
- API/XML
- Payment Gateway
- Database – Oracle, DB2, Progress, MSSQL
- Applications – CRM, SAP/ERP, Fidelio, Micros (POS), Data Warehousing, Business Intelligence
Good knowledge of Software Development Methodology; and experience in application project development will be an added advantage.
Strong analytical skill in process definition; and able to lead and collaborate with team members.
Customer and results oriented.
Strong sense of responsibility and accountability, with the ability to take ownership of tasks and deliverables.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.