7,381

Human Resouces jobs in Canada

Senior Contact Centre Operations Leader

Teleperformance USA

Bayan Lepas
On-site
MYR 100,000 - 150,000
30+ days ago
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Technology Consulting - SuccessFactors Consultant (Kuala Lumpur)

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 60,000 - 80,000
30+ days ago

Learning & Development Manager (Pre-Opening) - Conrad Kuala Lumpur

Hilton Worldwide, Inc.

Kuala Lumpur
On-site
MYR 60,000 - 80,000
30+ days ago

Technology Consulting - SAP Technical Consultant, Senior Manager (Kuala Lumpur)

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 120,000 - 160,000
30+ days ago

CBS - Talent, Senior Recruiter (Financial Services Industry)

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 80,000 - 120,000
30+ days ago
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HRMS Implementation Consultant (Senior/Team Lead) (REF07)

EPS Consultants

Kuala Lumpur
Hybrid
MYR 70,000 - 90,000
30+ days ago

Audit Senior

Forvis Mazars Asia

Malaysia
On-site
MYR 60,000 - 80,000
30+ days ago

Tax Consulting - Centralized Tax Delivery (CTax) Team, Manager/Senior Manager

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
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Technology Consulting - SAP Functional Consultant, Manager (Kuala Lumpur)

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 80,000 - 120,000
30+ days ago

Climate Change and Sustainability Services Manager/Senior Manager

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 150,000 - 200,000
30+ days ago

Assurance - Audit Associate 2 (Johor Bahru)

Ernst & Young Advisory Services Sdn Bhd

Iskandar Puteri
On-site
MYR 40,000 - 60,000
30+ days ago

Technology Consulting - SAP Technical Consultant, Associate (Experienced) (Penang)

Ernst & Young Advisory Services Sdn Bhd

George Town
On-site
MYR 100,000 - 150,000
30+ days ago

Assurance - Audit, Manager

Ernst & Young Advisory Services Sdn Bhd

Iskandar Puteri
On-site
MYR 80,000 - 120,000
30+ days ago

Assurance Operations Accelerator Manager, Professional Practice Department (Manager)

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 120,000 - 160,000
30+ days ago

Business Tax Services - Private Client Services, Senior Associate

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 20,000 - 100,000
30+ days ago

Assurance - Audit, Manager (Johor Bahru)

Ernst & Young Advisory Services Sdn Bhd

Iskandar Puteri
On-site
MYR 80,000 - 100,000
30+ days ago

Associate / Senior - Climate Change and Sustainability

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 80,000 - 120,000
30+ days ago

Business Consulting - Energy - Senior Consultant

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 150,000 - 200,000
30+ days ago

Senior - Assurance (Audit Services)

Ernst & Young Advisory Services Sdn Bhd

West Coast Division
On-site
MYR 60,000 - 80,000
30+ days ago

Manager - Assurance (Audit Services)

Ernst & Young Advisory Services Sdn Bhd

West Coast Division
On-site
MYR 150,000 - 200,000
30+ days ago

Business Consulting - Finance, Manager

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 90,000 - 120,000
30+ days ago

Technology Consulting - SAP Functional Consultant, Senior Associate (Kuala Lumpur)

Ernst & Young Advisory Services Sdn Bhd

Kuala Lumpur
On-site
MYR 80,000 - 120,000
30+ days ago

Senior Strategic Account Manager

Element Solutions Inc

Seberang Perai
On-site
MYR 70,000 - 90,000
30+ days ago

Assistant Service Operations Manager (IT Support) - Trilingual

Master Concept International Limited

Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago

Contact Center Manager - Mandarin

Teleperformance

George Town
On-site
MYR 60,000 - 80,000
30+ days ago

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Senior Contact Centre Operations Leader
Teleperformance USA
Bayan Lepas
On-site
MYR 100,000 - 150,000
Full time
30+ days ago

Job summary

A leading BPO company in Malaysia is seeking an experienced operations manager to oversee performance and governance of service delivery. The role involves managing large teams, ensuring effective operations, and driving improvements in a fast-paced environment. Ideal candidates have over 8 years of experience and a strong background in people management. This position offers opportunities for career development and is crucial for maintaining high employee engagement.

Qualifications

  • 8+ years of experience in operations, preferably in BPO/ITES.
  • 5+ years of people management experience.
  • Ability to manage diverse teams in a fast-paced environment.

Responsibilities

  • Manage performance and governance of Statements of Work.
  • Oversee day-to-day operations and service delivery.
  • Provide mentorship and career development to team members.
  • Drive continuous improvement in operations.

Skills

Leadership
Team Management
Communication
Continuous Improvement

Education

Bachelor's degree or equivalent
Job description
A leading BPO company in Malaysia is seeking an experienced operations manager to oversee performance and governance of service delivery. The role involves managing large teams, ensuring effective operations, and driving improvements in a fast-paced environment. Ideal candidates have over 8 years of experience and a strong background in people management. This position offers opportunities for career development and is crucial for maintaining high employee engagement.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.