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MOG GROUP OF COMPANIES
A leading Malaysian conglomerate in Penang seeks a Senior Executive - Key Account & Customer Service. You will support sales operations, respond to customer requests, and coordinate between departments to enhance customer relationships. The ideal candidate has a diploma or degree in Business Administration and 1-3 years of relevant experience. Strong communication and coordination skills are essential, and proficiency in Mandarin is a plus.
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Hiring Company : Texchem-Pack (M) Sdn Bhd
Responsibilities :
Support daily sales operations for both internal and external needs.
Respond to customer requests and complaints promptly and accurately.
Review and verify customer orders before processing.
Follow up on outstanding payments from customers.
Strengthen customer relationships to help achieve company goals.
Coordinate with other departments to ensure smooth workflows.
Prepare, schedule, coordinate, and monitor assigned projects.
Schedule and coordinate meetings and conference calls on project-related events with internal team and external customers.
Review customer agreements before submission to the Legal Department.
Assist in collecting market intelligence (e.g. market share, pricing, competitors).
Guide and support junior sales staff in their roles.
Requirements :
Diploma or Degree in Business Administration or related field.
1-3 years of experience in a customer service, sales support, or project coordination role is preferred.
Strong communication and coordination skills.
Able to work independently and as part of a team.
Detail-oriented and proactive in handling tasks.
Good in handling customers and resolving issues.
Mandarin speaking is an advantage to liaise with China/ Taiwan customers.
Salary match Number of applicants Skills match
Your application will include the following questions:
Manufacturing, Transport & Logistics More than 10,000 employees
Texchem Group, headquartered in Penang, Malaysia, has evolved from a textile chemical trader in 1973 to a Malaysian multinational conglomerate. Comprising five core business divisions – Industrial, Restaurant, Polymer Engineering, Food, and Venture Business, our operations now span across ASEAN, positioning us for further global expansion.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.