Jobs in Monterrey, Italy

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.

• +5 years of experience with Hardware and Software break and fixed activities with operating systems. (e.g. Windows and macOS), software applications, and hardware components.
• Expert with Customer Service and communication skills
• +7 Years of experience working with ITIL environments.
• Advanced time Management and prioritization skills
• Advanced Problem Solving and Analytical Skills
• Advanced Teamwork skills
• Advanced skills resolving customer escalations
• Advanced Leadership skills
• +4 Years of experience with Networking understanding such as network configurations and connectivity to troubleshoot network-related issues. Additionally, experience working as hands and eyes for L2 networking activities.
• +6 years of experience with troubleshooting skills, such as ability to diagnose, debug, and resolve technical problems efficiently across various systems and devices.
• +6 Years of experience with Installation & Setup: Proficiency in setting up new hardware and installing necessary software and systems.
• +5 Years of experience with imaging activities.
• +5 Years of experience with Security Awareness: Understanding of cybersecurity principles to protect user data and systems.
• +6 years of experience with O365 office suite. Installing, troubleshooting and repairing O365 applications (Teams, Word, excel, Power Point)
• +4 year of experience with Active directory console such as creating accounts, disabling access, assign licenses, setting policies to groups, etc
• +6 Years of experience setting up new hardware devices such as laptop, PC, mobile devices.
• +4 years of experience troubleshooting Virtual machines and Cloud Computing settings
• +7 years of experience working with ITSM Tools such as ServiceNow, HPSM, Manage Engine, TopDesk, Atlassian,
• +5 years of experience with Depot services. Asset management activities such as planning, procurement, knowledge of CMDB, Device Maintenance, device disposal.
• +5 years of experience working with transformation initiatives such as, virtual tech bars, vending machines, etc)
• +7 years of experience supporting VIP users.
• +6 years of experience troubleshooting remote users.
• +4 years of experience working with end user device patching activities.
• +5 years of experience working with SCCM and Intune
• +5 years of experience with Mobile device Management activities.

• Improve your career in one of the largest and fastest growing IT services providers worldwide
• Receive ongoing support and funding with training and development plans
• Have a highly competitive benefits and salary package
• Get the opportunity to work for leading global companies
• We are committed to respecting human rights and build a better future by helping your minds and the environment
• We invest in people and their wellbeing.
• We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
• At Cognizant we believe that our culture makes us stronger!
• Join us now!
• #BeCognizant #IntuitionEngineered

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.