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Debt Settlement Representative
Job summary
A financial services company is seeking a Debt Settlement Specialist to assist clients in understanding debt relief options and managing calls from high-quality leads. The ideal candidate should have experience in debt settlement and strong communication skills, and will be offered a gross salary between 18,000 - 25,000 MXN monthly, with commission opportunities.
Benefits
Qualifications
- Experience in debt settlement is preferred.
- Strong communication and negotiation skills.
- Ability to manage high-volume calls in a fast-paced environment.
- Previous experience in phone sales or customer service required.
Responsibilities
- Manage inbound calls from high-quality leads.
- Assist clients with understanding their debt relief options.
- Maintain high customer satisfaction with clear communication.
- Build and maintain a strong sales pipeline.
Skills
Tools
Your Impact
In this role, you’ll work directly with clients to help them regain financial stability by providing expert advice and facilitating debt settlement. Your contributions will directly impact our clients' financial freedom while helping Equivity maintain its standing as a leader in the industry.
What You’ll Do:
- Manage inbound calls from high-quality, pre-screened leads
- Prospecting and following up on past qualified leads
- Assist clients with understanding their debt relief options and guide them through the settlement process
- Maintain a high level of customer satisfaction by providing empathetic, clear, and accurate communication
- Build and maintain a strong sales pipeline using CRM tools
- Collaborate with the team to continuously improve strategies for client success and retention
What We’re Looking For:
- Experience in debt settlement is preferred
- Sales experience is a plus
- Strong communication and negotiation skills
- Ability to manage high-volume calls and work effectively in a fast-paced environment
- Self-motivated with a goal-driven attitude
- English 90%
- Previous experience in phone sales or customer service is required
What We Offer:
- Salary: 18,000 - 25,000 MXN pesos per month (gross salary)
- Commission Opportunity:Earn up toMX$20,000in additional commissions starting in the 2nd month
- Paid online English courses for language development.
- Enjoyment of proportional vacations days!
- Full-time position
- A progressive company culture where your ideas are valued
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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