Senior Telecom Service Delivery Manager

Trinetix; Puebla de Zaragoza; Presencial; MXN 80,000 - 100,000; Jornada completa

Descripción de la vacante

A dynamic tech service provider is seeking an experienced Service Delivery Manager to oversee end-to-end delivery of customer orders in the telecommunications sector. The role involves working with internal teams and suppliers, managing project timelines, and ensuring client satisfaction. Ideal candidates will have over 5 years of experience in service delivery, strong knowledge of DWDM and networking technologies, and fluency in English, with German being a plus. The company offers a collaborative and innovative environment for professional growth.

Servicios

Professional growth opportunities

Supportive work culture

Engagement in high-impact projects

Formación

• 5+ years of experience in Service Delivery within the telecommunications industry.
• Proven background in DWDM and Infrastructure projects.
• Strong understanding of Ethernet, IP, Fibre, and Colocation technologies.

Responsabilidades

• Manage end-to-end delivery of customer orders.
• Coordinate with internal teams and suppliers.
• Provide regular status updates to customers.

Conocimientos

Project management

Organizational skills

Client satisfaction

Problem-solving

Fluent English

Fluent German

Descripción del empleo

A dynamic tech service provider is seeking an experienced Service Delivery Manager to oversee end-to-end delivery of customer orders in the telecommunications sector. The role involves working with internal teams and suppliers, managing project timelines, and ensuring client satisfaction. Ideal candidates will have over 5 years of experience in service delivery, strong knowledge of DWDM and networking technologies, and fluency in English, with German being a plus. The company offers a collaborative and innovative environment for professional growth.