Senior Enablement / Training Lead - Services Presales

Oracle; Xico; Presencial; MXN 1,437,000 - 1,797,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a Senior Enablement Lead in Xico, Mexico to oversee training initiatives within the LATAM Global Delivery Center. This role involves training newly hired Associates and experienced employees, conducting workshops, and developing content for effective learning experiences. Candidates should have at least 6-8 years of relevant experience and a solid background in instructional design and project management, along with excellent communication skills.

Formación

• 6-8 years of sales or sales enablement/training experience, ideally in a tech company.
• Ability to create and track meaningful metrics.
• Experience training users on ERP or financial systems preferred.

Responsabilidades

• Train new and experienced Associates in various delivery methods.
• Conduct needs assessments with stakeholders.
• Deliver instructor-led and virtual training.

Conocimientos

Stakeholder management

Instructional design

Project management

Communication skills

Facilitation skills

Proficiency in English

Motivational leadership

Educación

Bachelor's degree or equivalent

Descripción del empleo

As a key member in the Oracle NetSuite Global Business Unit (GBU) Enablement organization, this position is primarily responsible for our enablement in the LATAM Global Delivery Center (GDC) which serves both North and Latin America learning initiatives for the Solution Services organization, the team responsible for scoping Customer Success Services.

The Senior Enablement Lead will train Solution Principals—newly hired Associates as well as experienced employees.

Such activities include conducting workshops, managing (virtual) instructor-led training, and guiding them through structured learning activities.

Additional activities include administering feedback sessions, enablement content development / revision, partnering with team members to ensure a consistent experience across all offices, and providing support as requested for overall Enablement operations.

This Senior Enablement Lead will consult with stakeholders and conduct needs assessments to identify strategically aligned learning and development initiatives, lead the design and development of training courseware in a variety of delivery modes (e.g., instructor-led training, self-paced training, virtual, blended), work with SMEs and business partners to collaborate in content creation, as well as providing input on measures regarding business impact and effectiveness of deployed learning solutions.

• Work with multiple stakeholders to define measurable learning objectives and goals, present solutions / plans, then develop content to execute on the architecture.
• Collaborate with fast-paced, high-volume enablement and curriculum development teams to develop innovative visual content outlines / design documents.
• Partner cross-functionally with the team to identify and advocate for their specific enablement needs.
• Motivate the team to succeed through impassioned leadership, coaching, and creativity.
• Work effectively and cross-functionally across the organization; earning trust and building relationships throughout the organization.
• Conduct needs assessments and feedback efforts with key stakeholders
• Deliver instructor-led and virtual training and ensure enablement objectives are met.
• Drive program and participant success; investing in the success of the team and going above and beyond.
• Consultative approach to identifying, assessing, and prioritizing requirements.
• Excellent stakeholder management skills with the ability to work in a global / team environment.
• Demonstrated knowledge of instructional design and adult learning principles.
• Experience training users on ERP, financial, or accounting systems is desired.

Knowledge of NetSuite a plus.

• Solid project management skills - the ability to multi-task, excellent time management, organization, and prioritization skills with the ability to manage and meet tight deadlines.
• Proactive approach and desire to launch and successfully execute new initiatives.
• Ability to create and track meaningful metrics.
• Outstanding communication skills; presentation, written, verbal, listening, and influencing.
• Effective presentation and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences.
• Proficiency in English at the professional level is required
• 6-8 years minimum sales or sales enablement / training experience required, ideally in a technology or software company
• Bachelor's degree, recognized equivalency, or achievement of recognized professional level 5+ years enablement experience (or equivalent) in a similar role.