Remote Part-Time Customer Support Specialist — Evenings

SupportYourApp; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A leading support service provider is seeking a Customer Support Consultant to deliver excellent customer service remotely. This part-time position requires fluency in English and experience in customer support. Responsibilities include troubleshooting user issues, building relationships, and maintaining knowledge of client solutions. The company offers flexible hours, an inclusive environment, and compensation in USD. Ideal candidates are proactive problem solvers who thrive in a multicultural setting.

Servicios

Fixed schedule: Monday-Friday, 7pm - 10pm GMT−3

Opportunity to cooperate fully remotely

Rewards for referring friends

Balance between project workload and personal time

Formación

• Six+ months of experience in a customer support role.
• Basic understanding of accounting principles.
• Personal computer with a stable internet connection.

Responsabilidades

• Deliver outstanding customer support via calls, chats, and emails.
• Troubleshoot user issues and offer guidance.
• Build strong customer relationships.

Conocimientos

Fluency in English (C1 levels)

Strong analytical thinking and research skills

Positive, proactive and responsible attitude

Herramientas

QuickBooks

CRM systems

Descripción del empleo

A leading support service provider is seeking a Customer Support Consultant to deliver excellent customer service remotely. This part-time position requires fluency in English and experience in customer support. Responsibilities include troubleshooting user issues, building relationships, and maintaining knowledge of client solutions. The company offers flexible hours, an inclusive environment, and compensation in USD. Ideal candidates are proactive problem solvers who thrive in a multicultural setting.