Operations Analyst

NTT DATA, Inc.; Región Centro; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology services provider is seeking an Operations Analyst to assist in supporting sales processes and operational tasks in Guadalajara. The ideal candidate will have substantial experience with Salesforce and sales operations, as well as strong analytical and communication skills. This position involves maintaining revenue forecasts, managing project execution, and supporting account planning initiatives.

Formación

• 3+ years experience supporting complex cross-domain solutions.
• Develop/manage dashboards and refine sales operations processes.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Expertise in Salesforce with a Sales Operations background.
• Analytical mind with ability to interpret data sets.

Responsabilidades

• Maintain a pipeline to forecast revenue and staffing needs.
• Facilitate project execution and financial tracking.
• Support the creation of account plans with Go To Market Team.
• Research industries and clients for GTM initiatives.

Conocimientos

Sales Operations

Analytical skills

Advanced Excel

Salesforce

Power BI

Communication

Presentation skills

Herramientas

SAP

Salesforce

Power BI

Descripción del empleo

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Operations Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

GTM Operations Analyst

Support our go to market & operations teams by driving operational excellence through managing sales processes, analyzing data, and ensuring seamless execution of account strategies. These insights and operational efficiency will directly impact the success of our sales initiatives and revenue growth.

Pipeline Management – Maintain a pipeline to forecast revenue and staffing needs

• Provide end-to-end support for a pipeline of multiple complex deals through qualification to origination to close.
• Lead and manage the BU pipeline Meetings and facilitate forecasting.
• Create dashboards, performance reports and develop actionable insights to guide sales and GTM strategies.

• Understand & facilitate deal governance, deal review, and sales reporting.

Project Administration/ Financial Tracking – Facilitate the execution of projects through operational tasks and provide insights into the financial performance of accounts/ projects

• Assist in defining and documenting operational processes to enhance efficiency and alignment
• Communicate effectively with sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the scope, and outcomes.
• Report on economic & financial performance, compare point of sale and delivered economic models
• Manage WBS codes and assist with resource management.
• Assist with invoice accuracy.

Research & Planning- Support building and communication account plans for growth

• Create and build Account Plans with Go To Market Team.
• Support GTM initiatives, including account prioritization, transitions, etc. Work cross functionally with Finance and Delivery Leads to align GTM strategy and execution.
• Research industries and clients to support GTM initiatives.

Qualifications/ Skills

• 3+ years supporting complex, cross-domain solutions that meet customer requirements and expectations.
• Develop/ manage performance dashboards, forecast, pipeline analytics; refine sales operation processes, analyze sales data to identify trends, advanced proficiency with excel, power BI, analytics tools.
• Demonstrated ability to manage multiple priorities simultaneously and work effectively in a fast-paced dynamic environment
• Excellent written and verbal communication skills.
• Expert in Salesforce and have Sales Operations background and experience
• Analytical mind frame with ability to internet datasets and provide actionable recommendations
• Familiarity with SAP, Salesforce, GTM Strategies,
• Strong Presentation Skills, Advanced Excel, Advanced PowerPoint Skills preferred

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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