Labor Relations & Operational Compliance Specialist

Caterpillar Financial Services Corporation; Reynosa; Presencial; MXN 441,000 - 707,000; Jornada completa

Descripción de la vacante

A global engineering company in Reynosa, Tamaulipas is seeking a dedicated Human Resources Specialist to support daily HR operations while ensuring compliance with labor regulations. The role involves providing empathetic support to employees, managing workplace issues, and maintaining an active presence in operational areas. The ideal applicant has a Bachelor’s degree in a relevant field and a strong understanding of labor laws. This position requires on-site work from Thursday to Sunday, 7 AM – 7 PM, offering candidates a chance to be an integral part of a team dedicated to building a better world.

Formación

• Fluent English (essential for oral and written communication).
• Working knowledge in labor relations, employee relations, and HR operational roles.
• Experience in manufacturing, logistics, or high-volume operational environments.

Responsabilidades

• Provide timely, accurate, and empathetic support to employees.
• Analyze labor-related data and propose solutions aligned with policies.
• Address workplace conflicts and maintain communication with union representatives.
• Execute personnel terminations and training sessions related to HR processes.

Conocimientos

Strong presence on the production floor

Ability to manage high-volume operational environments

Process orientation and attention to detail

Confidentiality and ethics

Organization and follow-up

Collaboration and teamwork

Educación

Bachelor’s degree in Human Resources Management, Business Administration, Industrial Engineering or related fields

Herramientas

Workday

SAP

Advanced Excel

Descripción del empleo

Overview

Career Area: Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

This position is responsible for executing and monitoring key labor‑related processes while ensuring full compliance with current labor regulations and internal policies. This role provides guidance to employees, resolves workplace issues, manages disciplinary cases, and maintains an active presence in operational areas. The specialist plays a critical role in fostering a strong organizational culture aligned with the company’s values and supporting daily HR operations with accuracy and professionalism.

What You Will Do

• Employee Service Excellence: Provide timely, accurate, and empathetic support to employees regarding attendance, schedules, benefits, and workplace concerns. Manage and resolve payroll clarifications related to incidents, overtime, deductions, and schedule discrepancies. Oversee attendance control, justifications, and compliance on the production floor. Administer on‑site services such as cafeteria and transportation ensuring service quality and employee satisfaction.
• Decision-Making & Critical Thinking: Analyze labor-related data (absenteeism, turnover, disciplinary actions) to identify risks or trends. Evaluate cases and propose solutions aligned with labor law, internal policies, and operational realities. Document workflows, disciplinary cases, and incident reports to ensure clarity, traceability, and compliance. Assess termination processes to ensure a legally sound and risk‑free execution.
• Labor Relations & Union Interaction: Address workplace conflicts and employee complaints, ensuring objective investigation and corrective actions. Prepare and manage disciplinary documentation including administrative warnings. Maintain effective communication with union representatives to address inquiries, resolve concerns, and ensure compliance with agreements. Keep updated and legally compliant employee files supporting internal and external audits.
• HR Operations Execution: Execute personnel terminations following established processes to mitigate legal risks. Process employee promotions and role changes ensuring accurate system updates and compliance. Maintain a constant physical presence in operational areas to monitor compliance and provide immediate support. Support training sessions related to HR processes and systems. Document and improve operational workflows, SOPs, and dependencies for labor-related processes.

Required Profile

• Education: Bachelor’s degree in Human Resources Management, Business Administration, Industrial Engineering, or related fields.
• Languages: Fluent English (essential for oral and written communication).
• Working knowledge: In labor relations, employee relations, disciplinary management, or HR operational roles—preferably in manufacturing, logistics, or high‑volume operational environments.

What you Have

• Strong presence on the production floor
• Ability to manage high-volume operational environments
• Process orientation and attention to detail
• Confidentiality and ethics
• Organization and follow‑up
• Collaboration and teamwork

Technical Knowledge

• Mexican labor law (LFT)
• Union interaction and basic understanding of collective bargaining agreements
• Disciplinary procedures and conflict management
• Attendance and schedule management
• Payroll incident clarification
• Administration of cafeteria and transportation services
• HR systems: Workday / SAP
• Advanced Excel

Additional Information

• Location: Reynosa, Tamaulipas facility.
• Work Model: On site, Thursday to Sunday (7:00 AM – 7:00 PM)

Final details

Caterpillar's Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. In this company we do not request pregnancy tests or HIV tests as requirements for entry, permanence, or promotion in employment.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log‑in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social media.

Posting Dates: January 21, 2026 - January 28, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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