Overview
As Fraud Lead at albo, you will be responsible for:
- interpreting and ensuring compliance with the rules of payment processing networks; especially those applicable to Mastercard;
- mastering MasterCard rules regarding the participation of albo in the payment processing network;
- interpreting banking systems, logs and Switch to validate the use of double authentication factor;
- actively following up on requirements or sanctions made by MasterCard or authorities.
(responsibilities)
Responsibilities
- Comply with the entire regulatory framework for payment processing networks.
- Comply with the MasterCard rules.
- Comply with the security rules and procedures generated by Mastercard.
- Establish the appropriate measures to comply with the rules of Mastercard.
- Map the universe of processes that must be carried out with Mastercard.
- Carry out the implementation tasks of the regulatory and self-regulatory compliance program.
- Carry out formal responses to the requirements that the authorities make regarding networks of means of disposal.
- Continuous interaction with the compliance-fraud team to ensure the correct understanding of the applicable regulations and the rules established by the trademark owner.
- Respond to regulatory requests within the institution, when these have to do with networks of means of disposal.
- Meet the requirements made by the trademark owners, or by any participant in the network of means of disposal when applicable.
- Attend all the training that the brand owners establish.
- Mastering the chargeback process at the regulatory level and Mastercard provisions.
- Knowledge of regulatory reporting.
- Team coordination for all requirements made by MasterCard or authorities.
- Notifications manager responsible for compliance with Mastercard provisions.
- Analyze data to identify patterns that prevent fraud operations.
- Implement fraud prevention rules.
- Manage teams to attend to fraud prevention alerts.
- Monitor customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar risks.
- Identify fraudulent transactions and cancel them from further processing.
- Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
- Determine existing fraud trends by analyzing accounts and transaction patterns.
- Identify system improvements to prevent fraudulent activities.
Who are you?
(experience & skills)
- Bachelor of law or related, with title.
- Regulatory knowledge of brand owner policies.
- Knowledge of violations in the payment processing system, bonds, responsible for monitoring compliance with the monthly changes notified by the brand.
- Knowledge, control and fulfillment of the commitments at the compliance level between albo and the brand.
- Experience and extensive knowledge in credit / debit card businesses, operations that travel in the domestic network in Mexico.
- Experience, skills and extensive knowledge in the operational area.
- Financial experience of at least 4 years in the area of disposal media networks.
- Must have
- Team - oriented leadership; must be able to influence and motivate team, unify direction, be approachable, and be accountable for the unit's results.
- Strategic problem solving skills; ability to look at the whole picture and provide straightforward solutions to complex problems.
- Excellent communication skills; must excel at being assertive and providing clear instructions to ensure proper execution, and connect with their team.
- Interpersonal skills; comfortable working under pressure and across multiple projects in a changing environment; strong problem-solving and decision-making abilities.
- Product skills; strong capacity to understand the product vision.
- Analytical skills; data driven, capable of analyzing and creating information-oriented strategies; able to deeply understand customers and translate knowledge into improved experiences.
- Language skills: Spanish and English proficiency.
- Other personal skills; must love albo's mission; entrepreneurial; scrappy; capable of crafting a clear vision for the future and the steps to execute against that vision.
- We offer a role with a lot of autonomy to make decisions and flex your capabilities.
- Remote first approach.
- Only go to the office when you want to be there or just work from the beach.
- We are a goal-oriented organization.
- No schedules, just accountability and results.
- Attractive compensation package.
We offer
We trust our teams to make the best decisions and allow them to see them through.
Remote first approach.
Only go to the office when you want to be there or just work from the beach.