English Speaking CX Specialist / Fast Hiring / No Sales - Inbound Only

Importante empresa del sector; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa líder en atención al cliente busca un Especialista en Atención al Cliente Bilingüe en Ciudad de México. Esta posición implica brindar soporte a los clientes en servicios financieros y minoristas, asegurando una experiencia positiva y soluciones claras. Se requiere experiencia previa en el área y habilidades de comunicación efectivas. La empresa ofrece un salario competitivo, beneficios legales completos, y oportunidades reales de crecimiento y desarrollo profesional en un ambiente respetuoso y colaborativo.

Servicios

Salario competitivo con bonificación fija mensual

Beneficios legales completos desde el primer día

Capacitación pagada al 100%

Descuentos y asociaciones con universidades y marcas

Formación

• Experiencia mínima de 1 año en atención al cliente en un centro de llamadas.
• Habilidades sólidas de comunicación y actitud positiva.

Responsabilidades

• Atender llamadas de clientes y proporcionar soporte profesional.
• Ayudar a los clientes con preguntas sobre servicios financieros y minoristas.
• Ofrecer soluciones claras para una experiencia positiva.
• Trabajar en un equipo colaborativo enfocado en el servicio.

Conocimientos

Inglés conversacional avanzado

Comunicación efectiva

Actitud positiva

Responsabilidad

Educación

Título universitario en curso, incompleto o completo

Descripción del empleo

English Speaking CX Specialist / Fast Hiring / No Sales - Inbound Only

Bilingual Customer Service Agent

If you’re looking for more than just a job and want a place where you can feel valued, grow professionally, and work in a respectful, supportive environment, this might be the right opportunity for you. We’re looking for Bilingual Customer Service Agents who genuinely enjoy helping people, communicating clearly, and being part of a team that supports each other and grows together.

What will you be doing?

• Taking customer calls and providing friendly, professional support
• Helping customers with questions related to financial and retail services
• Finding clear solutions that a positive experience
• Working closely with a collaborative, service-focused team
• Representing our clients with confidence and care

What do we offer you?

• Competitive salary with a fixed monthly bonus
• Full legal benefits from day one
• 100% paid training and continuous support
• Real opportunities for growth and career development
• Ongoing learning and skill-building programs
• Discounts and partnerships with universities, retail brands, and entertainment services
• A professional, positive, and respectful work environment where your work truly matters

What are we looking for?

• Advanced conversational English (assessment required)
• At least 1 year of customer service experience in a call center
• College degree in progress, incomplete, or completed
• Strong communication skills, a positive attitude, and a sense of responsibility

Diversity & Inclusion

We believe people do their best work when they feel respected and supported. Our hiring process is inclusive, respectful, and free of discrimination. We focus on talent, commitment, and potential.

If you’re ready to take the next step in your customer service career and be part of a team where your experience and growth are truly supported, we’d love to hear from you. Apply today and let’s grow together.

Location

Benito Juárez, Mexico City

Position type

Full-time | Permanent contract