eCommerce Analyst & Project Integrator

General Motors; Ciudad de México; Híbrido; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A leading automotive company in Mexico City is seeking an eCommerce Analyst & Project Integrator to optimize online sales strategies. The candidate will have strong analytical skills and project management expertise. Responsibilities include data analysis, ensuring data quality, and leading eCommerce projects using the Waterfall model. A Bachelor's degree and over three years of experience in a related role are required. Bilingual skills in Spanish and English are essential to succeed in this role.

Formación

• 3+ years of experience in an eCommerce analytical or project management role.
• Proven expertise in data analysis and experience with various analytical tools.
• Strong understanding and experience with market analysis techniques.

Responsabilidades

• Conduct in-depth data analysis of eCommerce performance and customer behavior.
• Ensure high data quality across all eCommerce platforms.
• Lead and participate in eCommerce project initiatives using the Waterfall model.
• Prepare and present reports and dashboards to management.

Conocimientos

Data Analysis

Project Management

Market Analysis

Customer Service

Microsoft Excel

Power BI

Communication Skills

Educación

Bachelor's degree in Business, Marketing, Computer Science, or related field

Herramientas

Analytical Tools

Microsoft Office Suite

Descripción del empleo

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

Hybrid: This position requires to work 3 days on site 2 days at home remote on a full-time basis.

The role:

We are seeking a highly motivated and customer-focused eCommerce Analyst & Project Integrator to optimize our online sales strategies and manage the successful integration of eCommerce projects. This role combines analytical expertise with project management skills to drive growth and enhance the customer experience within General Motors de Mexico's digital ecosystem.

Key Responsibilities:

• Conduct in-depth Data Analysis of eCommerce performance, customer behavior, and market trends to identify opportunities for optimization and growth.
• Ensure high Data Quality across all eCommerce platforms and reporting systems, implementing processes for data validation and integrity.
• Perform comprehensive Market Analysis to understand competitive landscapes, emerging technologies, and consumer preferences, translating insights into actionable strategies.
• Lead and participate in eCommerce project initiatives, applying the Waterfall Model for structured planning, execution, and delivery.
• Collaborate with cross-functional teams to define project requirements, develop solutions, and ensure successful integration of new features and functionalities.
• Prepare and present reports, dashboards, and recommendations to management using advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and Power BI.
• Proactively identify and resolve issues, demonstrating a strong Customer-Focused approach to continuously improve the online customer journey.
• Monitor key performance indicators (KPIs) and provide regular performance updates, highlighting successes and areas for improvement.
• Assist in the development and execution of eCommerce marketing campaigns and promotions based on data-driven insights.

Your Skills & Abilities (Required Qualifications)

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• 3+ years of experience in an eCommerce analytical or project management role.
• Proven expertise in Data Analysis and experience with various analytical tools and platforms.
• Strong understanding and experience with Market Analysis techniques and competitive intelligence.
• Proficiency in project management methodologies, particularly the Waterfall Model.
• Exceptional Customer-Focused mindset with a strong commitment to providing excellent Customer Service.
• Advanced proficiency in Microsoft Office Suite, especially Excel for data manipulation and analysis, and PowerPoint for compelling presentations and Power BI.
• Excellent communication, interpersonal, and presentation skills in both Spanish and English.

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard — from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.