Customer Service Agent - Detail-Oriented Support Pro

Medium; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A global BPO leader is seeking a Customer Service Representative for a full-time position in Mexico, Tamaulipas. The ideal candidate will handle order entry, respond to inquiries, and resolve customer issues with professionalism. Required qualifications include C1 English proficiency and at least 6 months of customer service experience. The role offers competitive hourly pay and extensive training to ensure success in a remote work environment.

Formación

• At least 6 months experience in customer service role, 1 year preferred.
• Ability to work independently.
• Typing skills (20 WPM+).

Responsabilidades

• Handle order entry and resolution with precision and professionalism.
• Respond promptly to inquiries and resolve issues.
• Manage time effectively and strategically prioritize tasks.
• Communicate professionally and clearly with customers.

Conocimientos

English proficiency level - C1

Excellent telephone etiquette

Proven written communication skills

Strong prioritization skills

Basic computer and keyboarding skills

Exceptional attention to detail

Strong critical thinking abilities

Proficient problem-solving skills

Descripción del empleo

A global BPO leader is seeking a Customer Service Representative for a full-time position in Mexico, Tamaulipas. The ideal candidate will handle order entry, respond to inquiries, and resolve customer issues with professionalism. Required qualifications include C1 English proficiency and at least 6 months of customer service experience. The role offers competitive hourly pay and extensive training to ensure success in a remote work environment.