Control-M Administrator: IT Service Delivery Lead

HSBC; Ciudad de México; Presencial; MXN 60,000 - 90,000; Jornada completa

Descripción de la vacante

A leading global banking institution in Mexico City is seeking an IT Service Manager to take on the role of Control M Administrator. The ideal candidate will have over 5 years of experience, strong project management abilities, and a background in Agile methodologies. Responsibilities include managing availability, incident resolution, and stakeholder engagement. The position offers a comprehensive benefits package, promoting employee well-being and professional development within an inclusive culture.

Servicios

Competitive leave days

Flexible working environment

Professional development opportunities

Formación

• Over 5 years of relevant experience as an IT Service Manager.
• Knowledge of Project Management and Agile methodologies.
• Excellent communication skills and stakeholder engagement.

Responsabilidades

• Ensure availability and reliability of services.
• Manage IT assets lifecycle effectively.
• Oversee incident management and service delivery.

Conocimientos

IT Service Management

Project Management

Agile methodologies

Analytical skills

Problem-solving skills

Communication skills

Stakeholder management

Jira

Confluence

Herramientas

Python

Linux

Unix

Oracle

Control M

Descripción del empleo

A leading global banking institution in Mexico City is seeking an IT Service Manager to take on the role of Control M Administrator. The ideal candidate will have over 5 years of experience, strong project management abilities, and a background in Agile methodologies. Responsibilities include managing availability, incident resolution, and stakeholder engagement. The position offers a comprehensive benefits package, promoting employee well-being and professional development within an inclusive culture.