Call Center Agent

Linked Helpers; Mexicaltzingo; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A call center company is hiring Call Center Sales Agents in Mexicaltzingo. The role involves answering outbound calls, delivering sales pitches, and managing customer inquiries. Candidates should have 1-3 years of call center experience, be fluent in English, and possess excellent communication skills. A Bachelor's degree is preferred. The position offers a salary of 60MXN per hour and operates 5 days a week, up to 40 hours a week.

Formación

• Fluent in English and Spanish preferred.
• 1-3 years of experience in a call center environment.
• Proven work experience as a Sales Agent or relevant role.

Responsabilidades

• Answer outbound calls to customers.
• Deliver sales scripts to persuade customers.
• Upsell products and services during calls.

Conocimientos

Fluent English speaking

Customer service practices knowledge

Data entry and typing skills

Listening and communication skills

Ability to handle stressful situations

Educación

Bachelor's degree

Descripción del empleo

WE ARE HIRING CALL CENTER SALES AGENTS

You will be answering outbound calls to customers who want to place orders, respond to inquiries.

Responsibilities and Duties :

• Answering outbound calls
• Deliver prepared sales scripts to persuade potential customers to purchase a product
• Sell products and place customer orders in the computer system
• Identify and elevate issues to supervisors
• Provide product and service information to customers
• Research required information using available resources
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Upsell products and services
• Other duties as assigned

Qualifications and skills :

• Fluent English speaking is required
• Proven work experience as a Sales Agent or relevant role
• 1-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills
• Superior listening, verbal, and written communication skills
• Ability to handle the stressful situation appropriately
• Should have their own computer and noise-canceling headphone

SURVEY CAMPAIGN / ENERGY CAMPAIGN

Salary: 60MXN / hr

Days of Operation : 5 days a week up to 40 hours a week.

Job Types: Full-time, Permanent

Education : Bachelor's (preferred)

Experience : Call Center Representative : 1 year (preferred), Sales Agent / Representative : 1 year (preferred)

Language : English & Spanish (preferred)

Pay : $ per hour