Administrative Assistant - Full Time Home Office

Human Quality.; Tultitlán; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A local staffing agency in Tultitlán is seeking a proactive Administrative Assistant to handle both business and personal needs. Responsibilities include data entry, calendar management, and providing member support. The ideal candidate must be bilingual in English and Spanish, possess strong customer service skills, and be proficient in Microsoft 365. This position offers competitive salary, statutory benefits, and a work-from-home option.

Servicios

Statutory benefits

Work equipment provided

Competitive salary

Formación

• Minimum of one year of experience required.
• Positive, adaptable, and eager to grow.

Responsabilidades

• Provide administrative support including data entry and reports.
• Maintain CRM data accurately and up to date.
• Manage business and personal calendars.

Conocimientos

Bilingual in English and Spanish

Strong customer service and communication skills

Proficient in Microsoft 365

Familiarity with CRM platforms

Educación

Bachelor's degree

Herramientas

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Word

Microsoft OneDrive

Microsoft Teams

Descripción del empleo

Overview

We are seeking a proactive, detail-oriented, and flexible Administrative Assistant to support both business and personal needs. You will play a key role in ensuring the smooth operation of calendars, communications, and member support.

Responsibilities

• Provide administrative support, including data entry, reports, and outbound calls.
• Maintain CRM data accurately and up to date.
• Learn plan benefits for Health Insurance Companies.
• Manage business and personal calendars.
• Perform light accounting duties.
• Organize meetings, send reminders, and coordinate company events.
• Conduct outbound welcome, quarterly, and birthday calls.
• Assist members with value-added health plan benefits (e.g., ordering OTC products).
• Support personal scheduling such as family calendar and travel arrangements.
• Collaborate with Agents to gather information for reports.
• Handle inbound/outbound calls and email outreach.
• Provide daily check-ins with CEO.
• Take accurate meeting notes and manage follow-ups.

Qualifications

• Bilingual in English and Spanish (required)
• Strong customer service and communication skills
• Positive, adaptable, and eager to grow
• Proficient in Microsoft 365 (Excel, PowerPoint, Outlook, Word, OneDrive, Teams)
• Familiarity with CRM platforms
• Knowledge of health insurance (preferred, not required)

Benefits / Working Details

• Statutory benefits
• Competitive salary
• Work equipment provided
• Work from home
• Work schedule: Monday to Friday, from 8:00 AM to 5:00 PM PST.

Requerimientos

• Educación mínima: Educación superior - Licenciatura
• 1 año de experiencia
• Idiomas: Inglés
• Edad: A partir de 20 años
• Conocimientos: CRM, Microsoft Office
• Palabras clave: administrativo, administrative, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, casa, remoto, remote, teletrabajo, home, oficina