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Join Our Greece Team: Customer Support Agent role for English Speakers
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Join Our Greece Team: Customer Support Agent role for English Speakers
Job summary
A telecommunications recruitment agency is seeking a Customer Support Agent for its Greece operations. The role involves assisting customers with queries and resolving issues. Candidates should be fluent in English and willing to relocate to Greece, where relocation support is provided. The position offers a competitive salary, private health insurance, and opportunities for career progression.
Benefits
Qualifications
- Fluency in English (B2 level or higher) required.
- Willingness to relocate to Greece for the role.
- Minimum age of 21 for specific roles.
Responsibilities
- Act as the first point of contact for customers.
- Handle queries via phone, email, or chat.
- Resolve issues related to products, orders, or technical concerns.
Skills
IMPORTANT: Only apply if you meet one of the following conditions:
You hold EU citizenship
You possess a Full-purpose or Specific-purpose Work Permit Card for Greece
You have a Certificate of Protection (refugee status)
Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)
Language Requirements: Advanced English (C1+)
Contract Type: Full-time
Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance
Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.
Why Greece? Why This Role? Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.
You will join an international team, working on impactful customer service projects for well-known global brands.
- Act as the first point of contact for customers
- Handle queries via phone, email, or chat
- Resolve issues related to products, orders, accounts, or technical concerns
- Adapt quickly to new tools and processes
- Work collaboratively with team leaders and quality teams to improve customer satisfaction
- Contribute to a positive and inclusive team environment
- Fluency in English (B2 level or higher)
- Strong communication and interpersonal skills
- Customer‑focused mindset with good problem‑solving abilities
- Willingness to relocate to Greece (relocation support provided)
- For some projects: Technical knowledge or B2B cloud experience
- For specific roles: Minimum age of 21
- Full‑time employment with competitive salary
- Private health insurance
- Paid training and continuous learning opportunities
- Clear career progression paths
- Remote work option available for certain roles
- Vibrant, multicultural work environment
Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.