Wholesale Fashion Customer Success Lead

JR Italy; Pavia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as a Customer Service Specialist, where you will play a vital role in enhancing customer experiences across wholesale and retail sectors. You will manage the lifecycle of assigned clients, ensuring smooth order management and optimal sales results. Your expertise in B2B relationships and data analysis will be crucial in collaborating with sales teams to maximize order conversions. This position offers a dynamic environment where your contributions will directly impact client satisfaction and operational success. If you're passionate about customer service and thrive in a fast-paced setting, this opportunity is perfect for you.

Competenze

• Experience in managing B2B relationships and cross-functional collaboration.
• Proficiency in handling large data sets and Excel.

Mansioni

• Manage end-to-end order processes ensuring compliance with trade terms.
• Act as the main contact for clients regarding orders and inquiries.

Conoscenze

B2B Relationship Management

Data Analysis

Communication in Italian

Communication in English

Excel Proficiency

Formazione

2+ years in Customer Service or Sales Operations

Strumenti

Stealth 3000

Descrizione del lavoro

Join a forward-thinking company as a Customer Service Specialist, where you will play a vital role in enhancing customer experiences across wholesale and retail sectors. You will manage the lifecycle of assigned clients, ensuring smooth order management and optimal sales results. Your expertise in B2B relationships and data analysis will be crucial in collaborating with sales teams to maximize order conversions. This position offers a dynamic environment where your contributions will directly impact client satisfaction and operational success. If you're passionate about customer service and thrive in a fast-paced setting, this opportunity is perfect for you.