Technical Program Manager, Enterprise Engineering

Amazon; Pisa; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Italy is seeking an innovative Technical Program Manager to manage and support telecommunication solutions. This role involves collaborating with product teams and driving project schedules, emphasizing Agile methodologies and real-time communications. Ideal candidates should possess project management experience and a Bachelor’s degree in engineering or computer science. Strong communication skills and problem-solving abilities are key. Join this dynamic team dedicated to delivering exceptional customer experiences.

Competenze

• Experience in project management disciplines including scope, schedule, budget, quality.
• Fluency in English (minimum CEFR level C1) required.
• Strong background in real-time communications services.

Mansioni

• Drive project schedules from design to release.
• Manage production launch and document creation.
• Anticipate bottlenecks and provide escalation management.

Conoscenze

Project management

Fluency in English

Communication skills

Problem-solving

Agile methodologies

DevOps practices

Formazione

Bachelor’s degree in engineering or computer science

Descrizione del lavoro

Technical Program Manager, Enterprise Engineering

Job ID: 3135991 | Amazon Development Centre Ireland Limited

The Enterprise Engineering (EE) Unified Communications team provides globally scaled, high-quality voice and video communications solutions that support Amazonians around the world. Our services touch every element of the business every day: corporate offices, customer service teams, fulfillment centers, a diverse development community, and many more.

We are looking for an innovative Technical Program Manager (TPM) like you to join our mission. You and your team of engineers will build new products and services that deliver exceptional experiences for Amazon. You will collaborate with other EE product teams to make services available to Amazon and inform product roadmaps. You should have a background in Agile working methodologies and DevOps practices. The team you will be joining is tasked with developing and supporting new and existing telecommunication solutions Amazonians use on a daily basis.

The ideal candidate will have a technical background in real‑time communications services, be detail‑oriented, have excellent problem‑solving skills, and be a great communicator. They possess knowledge on product design and post‑production support. They will have the technical expertise to influence the team and leadership using data and deliver robust solutions that provide great customer experiences.

You will also possess program‑management background, have experience leading small to medium projects, and have a well‑rounded technical background in current technologies. As a Technical Program Manager, your responsibilities will include document creation, driving project schedules from design to release, and managing the production launch. You will anticipate bottlenecks, provide escalation management, make trade‑offs, and balance business needs with technical constraints. This role is customer‑facing for key internal telephony solutions, so experience in working closely with stakeholders and providing regular updates is essential.

You should have experience working with full‑stack teams across a diverse range of technologies. You have excellent judgment and high standards. You are an articulate, persuasive communicator and a good writer.

Basic Qualifications

• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical‑path management.
• Fluency in English (minimum CEFR level C1) required.

Preferred Qualifications

• Bachelor’s degree in engineering, computer science or equivalent.

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