Site Leader Sort Center, Worldwide Operations...

Amazon; Milano; In loco; EUR 65.000 - 85.000; Tempo pieno

Descrizione del lavoro

A leading global e-commerce company seeks an Operations Manager for its Sort Center in Milan, Italy. The ideal candidate will manage a team, oversee operational budgets, and engage in long-term planning to drive performance and quality initiatives. A bachelor's degree is required along with significant experience in operations management. The role emphasizes flexibility and leadership within a dynamic work environment, ensuring both safety and productivity objectives are met.

Servizi

Flexible working hours

Career growth opportunities

Inclusivity and mentorship programs

Competenze

• Bachelor's degree or equivalent experience.
• Work a flexible schedule, including weekends and holidays.
• 3+ years of employee and performance management experience.
• 5+ years Operations Management experience in a related industry.

Mansioni

• Manage and lead a team of Operations and Area Managers.
• Own and deliver the operational budget for the entire center.
• Guide building culture according to leadership principles.
• Drive quality initiatives and process changes.

Conoscenze

Operations Management proficiency

Data Analysis

Performance Management

Team Leadership

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

Operations Manager Sort Center, Worldwide Operations

At Amazon México, we're working to be the most customer‑centric company on earth and the Monterrey operation is critical. To get there, we need exceptionally talented and driven people.

Our Sort Center operations represent a strategic connectivity to reach our vision. Our Site Leaders are responsible for all safety, budgetary, people development, and operations objectives for an entire building. Responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations, and building leadership bench strength within the SC.

Key job responsibilities

• Own and deliver the operational budget for the whole SC, including safety, productivity, financial planning, labor planning, and operational goals.
• Provide strategic level / long‑term planning (3,6,12months and 3yr overview).
• Guide building culture according to leadership principles.
• Set clear goals and expectations for Operations and Area Managers.
• Measure performance, provide feedback, and hold leaders accountable.
• Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the SC to meet and exceed the business plan.
• Take proactive steps to ensure that best practices are shared across all departments, shifts, and among the network.
• Work closely with support staff (HR, Finance, Facilities, Safety, IT and other Site Leaders / General Managers) to build and secure support and resources for projects and initiatives, as well as providing needed support and resources for other network initiatives.

A day in the life

You'll be based at one of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides : you’ll manage and motivate a team of leaders and, at the same time, focus on long‑term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business‑wide champion of best practice.

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge / FTE) experience.
• Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays.
• 3+ years of employee and performance management experience.
• 2+ years of Strong Operations Management proficiency in Data Analysis.
• 5+ years Operations Management experience in manufacturing, production, distribution environment or related industry.
• Supervisory responsibility for a minimum of 100 hourly employees.

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Site Leader Sort Center Worldwide Operations • Monterrey, Nuevo Leon, MX