Services Project Manager

Schneider Electric North America; Napoli; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading energy management company in Italy is seeking a Project Manager to oversee the execution of service customer projects. This role requires an Engineering degree and proficiency in project management software. The ideal candidate will ensure customer satisfaction, manage project contracts, and guarantee safety compliance. Responsibilities include leading project teams and conducting cost management. Join us and make an impact in a dynamic, international environment with various benefits tailored to your career growth.

Servizi

Permanent Contract

Flexibility at work

Specialized training

Global Family Leave program

Health insurance

Welfare programs

Competenze

• Proven ability to complete projects on time while ensuring safety compliance.
• Demonstrated experience in managing customer relationships effectively.
• Capacity to anticipate and manage potential project deviations.

Mansioni

• Lead project execution and ensure customer satisfaction.
• Manage project contract and ensure compliance with obligations.
• Conduct cost management and monitor project profitability.

Conoscenze

Project management software tools (MS Excel, MS Project)

Negotiation skills

Analytical skills

Customer relationship management

Fluent in English

Formazione

Engineering University Degree

Descrizione del lavoro

Mission:

Manage execution of Services customers projects following applicable company policies and processes (CPP4S Customer Project Process for Services). Lead project team (Design, Planning, Purchasing, Contract, On-site implementation, etc.) and ensure customer satisfaction, safety compliance and financial performance. Manage Customer relationship and third parties within project scope. Accountable for project execution according to contract & specifications.

What will you do?

Lead the project Launch

• Project hand over with tendering team, ensure Order Manager book project properly within ERP including invoicing plan
• Schedule validation and preparation of project planning and clear milestones, set-up project organization/team and responsibilities definitions
• Risks analysis and potential change order identification
• Organize Internal kick off meeting and customer kick off meetin

Lead the project team through task planning

• Responsible to define the project workload plan, follow progress in line with scope of work and deliverables till completion
• Animate the communication within the team (Order Manager, FSR manager, Planner, etc.)
• Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights
• Systematic review of deviations against specifications

Ensure operational project management success

• Is accountable to ensure full safety for involved parties all along project Execution
• Customer first point of contact on project team interaction (correspondences, emails, calls, meetings, etc.) to ensure consistent execution
• Understand project’s contractual scope or additional requirements, be pro‑active to generate change order to improve GM. Identify and alert on execution risks. Be proactive in resolving issues. Escalate to Sales to manage claims & variation orders
• Ensure project schedule is made/reviewed/updated and monitor to ensure timely completion of project. Ensure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles
• Cost Management and accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow‑up & re‑forecasting. Ensure timely revenue recognition
• Conduct, if necessary, Lessons Learned session with Sales and Tendering team to share feedbacks and provide inputs for continuous improvement
• Anticipate book to bill forecast estimation based on upcoming projects

What qualifications will make you successful?

• Engineering University Degree
• Mastering project management software tools (MS Excel, MS Project)
• Timely project completion with compliance to safety, statutory requirements and good customer satisfaction
• Great customer intimacy, demonstrated soft skills in Negotiations & Conflictual conversations with customers
• Ability to anticipate deviations from plans and timelines, to manage and elevate issues at the right time
• Project Profitability/GM improvement vs as‑sold
• Master forecast of Project Sales & Book to Bill & GM
• English fluency

What's in it for me?

• Permanent Contract;
• Flexibility at work;
• Exciting job in an international company, with opportunities to lead and contribute to different projects collaborating with cross‑region teams;
• Special training tailored to your needs and career goals;
• Opportunity to develop based on clear career paths, to grow through experience and exposure;
• An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations;
• Global Family Leave program;
• Ticket restaurant or meal at canteen;
• Shareholding plans;
• Welfare programs that can be extended to your family;
• Health insurance and Professional/extraprofessional accident insurance.

Let us learn about you! Apply today.

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

We must submit an online application to be considered for any position with us. This position will be posted until filled.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. Our Trust Charter here. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.