Sales Associate

Columbia Sportswear; Bolzano; In loco; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

A leading outdoor apparel retailer in Bolzano, Italy, is seeking a part-time Retail Associate to enhance in-store experiences. The ideal candidate will provide exceptional customer service, maintain visual merchandising standards, and conduct cash register transactions while ensuring engaging customer interactions. No specific educational requirements exist, though a High School Diploma or GED is preferred, along with 2 years of retail experience. Join us and help connect active people with their passions.

Competenze

• Preferably no specific education required; a High School Diploma or GED is preferred.
• 2 (or less) years of experience in a retail position.
• Must be 16 years of age or older.

Mansioni

• Provide exceptional customer service and respond to inquiries about product features.
• Maintain store standards for visual merchandising and cleanliness.
• Perform cash register transactions accurately and efficiently.
• Contribute to store profitability through effective product flow management.

Conoscenze

Sales Experience

Customer Service

Organizational skills

Communication skills

Basic Math

POS

Retail Sales

Merchandising

Cash Handling

Planograms

Stocking

Formazione

High School Diploma or GED preferred

Strumenti

Inventory systems

Point of Sales systems

Retail software tools

Descrizione del lavoro

ABOUT THE POSITION

With over 430 retail stores worldwide our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of Connecting Active People with Their Passions.

As a Retail Associate you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Company values to enhance customer service and teamwork.

HOW YOU WILL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features benefits and availability; engage with consumers to understand their needs and preferences (e.g. demonstrate and explain merchandise make suggestions on suitable options for consumers etc.).
• Maintain store standards for visual merchandising cleanliness and safety; retrieve merchandise from the sales floor stock room or other inventory locations.
• Perform all required cash register transactions (e.g. sales returns exchanges connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving handling replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems and various other retail software tools.
• 16 years of age or older

JOB CONDITIONS

• Frequently in an active environment (i.e. requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting / moving items weighing up to 40 lbs.) may frequently use specialized equipment may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule which may change seasonally and in response to location-specific business trends or forecasts. All local state and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.

KEY SKILLS

• Sales Experience
• Customer Service
• Organizational skills
• Communication skills
• Basic Math
• POS
• Retail Sales
• Merchandising
• Cash HandlingEpic
• Planograms
• Stocking

Employment Type: Part-Time

Experience: years

Vacancy: 1