Runner

Mandarin Oriental Hotel Group Limited; Milano; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A luxury hotel chain in Milan is seeking a Runner to transport dishes from the kitchen to the tables with speed and accuracy. The ideal candidate should be self-motivated, fluent in Italian and English, and enthusiastic about providing exceptional guest service. This role requires an outgoing personality who can ensure that the dining experience at the hotel is seamless and enjoyable. Employees enjoy a comprehensive benefits package, learning programs, and wellness initiatives.

Servizi

Learning & Development programs

Competitive salary

Meals available at Employee Restaurant

Complimentary Dry Cleaning for Employee Uniforms

Competenze

• Must be self-motivated and possess great communication skills.
• Fluency in both Italian and English is required.
• Must be enthusiastic about providing exceptional guest service.

Mansioni

• Transport dishes from the kitchen to tables ensuring speed and accuracy.
• Maintain communication with the kitchen and dining room staff.
• Ensure that all service areas are ready before service begins.
• Provide exceptional and sincere service with a smile.

Conoscenze

Communication skills

Fluency in Italian

Fluency in English

Self-motivated

Descrizione del lavoro

About the job

Based at the Mandarin Oriental, Milan within the Mandarin Garden Department in Milan, the Runner is responsible to delight and satisfy our guests. We are dedicated to making a difference every day and continually improve to ensure we are the best. The Runner reports to the Director of Mandarin Garden.

Runner responsibilities

• Is responsible for transporting dishes from the kitchen to the tables ensuring speed and accuracy of service.
• Must also ensure constant communication with the kitchen and colleagues in the dining room to ensure smooth and seamless service.
• He or she must also ensure that everything is in order before service begins, from the cutlery on the table to the cleanliness of the Mandarin Garden areas.
• An outgoing and passionate resource is required, enthusiastic about interfacing with the guest and willing to offer impeccable and sincere service with a smile and the right spirit of hospitality.

Runner qualifications

• The ideal candidate is a self‑motivated person with great communication skills, fluent in Italian and English.
• He or she is a person willing to offer professional and impeccable service, ensuring that the guest's experience at the Mandarin Oriental is exceptional.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Competitive Salary, wages, and a comprehensive benefits package.
• Meals available at our Employee Restaurant.
• Complimentary Dry Cleaning for Employee Uniforms.

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