Retail Shift Lead: Customer Experience Ops (Flexible)

Amazon; Milano; In loco; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

A leading e-commerce company in Milan is seeking a Retail Lead Associate to engage with customers and support operations. This role requires retail experience, leadership skills, and the ability to work flexible hours. You will contribute to the team culture and assist with customer service operations, ensuring a positive experience. Benefits include competitive pay starting at $19.15 per hour and additional perks.

Servizi

Medical benefits

Equity and sign-on payments

Flexible hours

Competenze

• 1+ years of retail or customer-facing experience.
• Open availability for shifts including nights and weekends.
• Ability to lift up to 49 pounds and perform physical tasks.

Mansioni

• Interact with customers using customer engagement strategies.
• Utilize inventory management systems for scanning and processing.
• Help identify barriers affecting customer experience.

Conoscenze

Attention to detail

Customer engagement

Leadership

Formazione

High school or equivalent diploma

Descrizione del lavoro

A leading e-commerce company in Milan is seeking a Retail Lead Associate to engage with customers and support operations. This role requires retail experience, leadership skills, and the ability to work flexible hours. You will contribute to the team culture and assist with customer service operations, ensuring a positive experience. Benefits include competitive pay starting at $19.15 per hour and additional perks.