Restaurant Manager

Auberge Resorts; Firenze; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A luxury hospitality company in Tuscany seeks an experienced Restaurant Manager to ensure exceptional guest satisfaction through food and beverage offerings. Responsibilities include overseeing daily operations, training staff, and maintaining service standards. Applicants should have a minimum of four years in a similar role, strong leadership skills, and proficiency in Oracle systems. This is a full-time position with no remote work options available.

Competenze

• Minimum of four years of experience in the same role within a luxury hospitality environment.
• Strong leadership and team management skills.
• Attention to detail and commitment to high service standards.

Mansioni

• Oversee daily floor operations and ensure guest satisfaction.
• Train and mentor staff on service and menu.
• Monitor guest service and handle complaints.

Conoscenze

Restaurant Experience

Leadership Experience

Problem-solving skills

Fluency in English

Oracle systems proficiency

Descrizione del lavoro

In the role of Restaurant Manager the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations maintaining knowledge of all menu offerings and quality standards and providing guidance to the team.

• Act as an ambassador for the hotels values fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects including training calendars sequence of service and menu descriptions.
• Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count arrivals / departures VIPs handling all guest complaints to ensure satisfaction.
• Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team oriented atmosphere.
• Oversee opening and closing duties update menu prices and assist with management of orders based on business levels. Coordinate with the Chef on daily specials and updates.
• Maintain expert-level knowledge of liquor brands wines champagnes and food menu items.
• Ensure staff adherence to schedules coordinate breaks and inspect grooming and attire.
• Expedite on the floor or in the kitchen as needed.
• Conduct training programs lead daily line-ups.

Qualifications

• Minimum of four years experience in the same role within a luxury hospitality environment is required.
• Attention to detail and commitment to high service standards.
• Strong leadership and team management skills.
• Strong organizational and problem‑solving skills.
• Strong knowledge of wine and spirit service.
• Proficiency in Oracle systems is required.
• Fluency in English is required.

Remote Work : No

Employment Type : Full-time

Vacancy : 1

Key Skills

• Restaurant Experience
• Labor Cost Analysis
• Hospitality Experience
• Cost Management
• Assistant Manager Experience
• Management Experience
• Profit & Loss
• Computer Literacy
• Leadership Experience
• P&L Management
• Restaurant Management
• Retail Management