Remote Luxury Travel Concierge - Client Experience

Prestige Travel Agency by Mich; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury travel agency is seeking a Luxury Travel Consultant to support clients through their travel journey. In this remote role, you will respond to client inquiries, assist with bookings, provide necessary information, and ensure clients have a seamless experience. Ideal candidates are detail-oriented and have a strong customer service background, with a genuine interest in travel. Opportunities for professional growth and access to travel perks are provided.

Servizi

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Ongoing training and development

Competenze

• Detail-oriented, service-driven, and passionate about travel and hospitality.
• Strong customer service experience, preferably in travel or hospitality.
• Ability to manage multiple client requests efficiently.

Mansioni

• Respond promptly and professionally to client inquiries.
• Assist with luxury travel bookings, including changes and cancellations.
• Provide accurate information regarding destinations and agency policies.
• Confirm itineraries to ensure accuracy and satisfaction.
• Follow up with clients before and after travel.
• Address client concerns with empathy and professionalism.
• Maintain clear documentation and update booking systems.

Conoscenze

Excellent verbal and written communication skills

Strong customer service background

Highly organized

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Descrizione del lavoro

A luxury travel agency is seeking a Luxury Travel Consultant to support clients through their travel journey. In this remote role, you will respond to client inquiries, assist with bookings, provide necessary information, and ensure clients have a seamless experience. Ideal candidates are detail-oriented and have a strong customer service background, with a genuine interest in travel. Opportunities for professional growth and access to travel perks are provided.