Remote Junior Service Admin & Customer Support

SCIEX; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading life sciences company is seeking a Junior Service Admin Coordinator in Napoli, Italy. This role involves acting as a liaison between customers and field service engineers to identify service needs and ensure effective order administration. The ideal candidate will have a high school diploma, excellent English and Italian language skills, and a willingness to work in a multicultural team. The company offers competitive benefits and supports remote work arrangements.

Servizi

Comprehensive benefit programs

Flexible remote working arrangements

Competenze

• Willingness to develop in a multicultural environment.
• Experience in order administration is preferred.
• CRM system experience is a plus.

Mansioni

• Collaborate with Field Service Engineers and manage customer requests.
• Apply company policies to quote processing and invoicing.
• Resolve customer complaints effectively.

Conoscenze

C1 Level Language Skills (English + Italian)

Interpersonal skills

Formazione

High School diploma (A level) or equivalent

Strumenti

Salesforce

Oracle

Descrizione del lavoro

A leading life sciences company is seeking a Junior Service Admin Coordinator in Napoli, Italy. This role involves acting as a liaison between customers and field service engineers to identify service needs and ensure effective order administration. The ideal candidate will have a high school diploma, excellent English and Italian language skills, and a willingness to work in a multicultural team. The company offers competitive benefits and supports remote work arrangements.