Remote Italian Customer Care Specialist - Lisbon

Cross Border Talents; Venezia; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A cross-border employment agency is seeking a Customer Support Representative fluent in Italian for a remote role in Portugal. Responsibilities include responding to customer inquiries, handling support tickets, and making outbound calls. The position offers a competitive salary up to €1,000 gross monthly, with a performance bonus. Additionally, there is an option for accommodation in a shared building at €280 per month. This role promises a multicultural environment with opportunities for career growth and a balanced lifestyle.

Servizi

Performance and complexity bonus

Relocation support

22 vacation days

Competenze

• Must be fluent in Italian.
• Experience in customer service is a plus.
• Outstanding communication skills required.

Mansioni

• Respond to customer requests via email, chat, contact forms, and calls.
• Handle support tickets related to various queries.
• Conduct outbound calls to promote products and gather feedback.

Conoscenze

Fluent Italian

Customer service

Communication skills

CRM tools familiarity

Descrizione del lavoro

A cross-border employment agency is seeking a Customer Support Representative fluent in Italian for a remote role in Portugal. Responsibilities include responding to customer inquiries, handling support tickets, and making outbound calls. The position offers a competitive salary up to €1,000 gross monthly, with a performance bonus. Additionally, there is an option for accommodation in a shared building at €280 per month. This role promises a multicultural environment with opportunities for career growth and a balanced lifestyle.