Remote Italian Customer Advisor — Grow with a Global Travel Community

Sitel; Remoto; EUR 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

A leading customer service provider in Milan is seeking a Customer Support Agent to join their Italian Support team. The successful candidate will manage queries from hosts and guests, present the best solutions, and support high service quality. Candidates should be native or fluent in Italian with advanced English. Benefits include competitive wages, training, and private healthcare. This role is ideal for individuals looking to grow in a multicultural environment with strong support from the company.

Servizi

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Wellness program

Competenze

• Native or proficient level of Italian (C2).
• Advanced level of English (at least C1) both verbal and written.
• High-speed internet access and appropriate conditions for remote work.

Mansioni

• Manage hosts and guests queries.
• Present best available solutions in the community marketplace.
• Meet and exceed service quality goals.

Conoscenze

Strong communication skills

Analytical and problem solving skills

Attention to detail

Curiosity and desire to learn

Descrizione del lavoro

A leading customer service provider in Milan is seeking a Customer Support Agent to join their Italian Support team. The successful candidate will manage queries from hosts and guests, present the best solutions, and support high service quality. Candidates should be native or fluent in Italian with advanced English. Benefits include competitive wages, training, and private healthcare. This role is ideal for individuals looking to grow in a multicultural environment with strong support from the company.