Remote Customer Support Representative (Entry-Level)

Xperience Xscape Travels; Genova; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A travel service company is seeking a Remote Customer Support Representative to assist customers with booking inquiries and travel needs. This entry-level position is ideal for someone passionate about helping others and includes training on all systems. Strong problem-solving skills and excellent communication are essential. Join a dynamic team dedicated to customer service in the travel industry.

Competenze

• Strong problem-solving skills and patience.
• Excellent communication in written and verbal forms.
• Willingness to learn and adapt to new technologies.

Mansioni

• Assist customers with booking inquiries and issues.
• Provide support through email, chat, and phone.

Conoscenze

Problem-solving skills

Excellent communication

Tech adaptability

Descrizione del lavoro

As a Remote Customer Support Representative, you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer service within the travel industry. You will be trained on all systems and processes.

Requirements

• No prior experience required
• Strong problem-solving skills and patience
• Excellent communication (written and verbal)
• Comfortable working with email, chat, and phone support systems
• Willingness to learn and adapt to new technologies