Remote Customer Support Representative

Xperience Xscape Travels; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A travel service company is seeking a Remote Customer Support Representative in Rome. This entry-level position offers training on systems and processes, making it ideal for individuals looking to start their customer service careers. Candidates should be patient, possess strong problem-solving skills, and be comfortable with email, chat, and phone communication. The role involves assisting customers with booking inquiries and travel needs, ensuring a positive experience for all clients.

Competenze

• No prior experience required.
• Strong problem-solving skills and patience are essential.
• Must be comfortable working with email, chat, and phone support systems.

Mansioni

• Assist customers with booking inquiries and travel needs.
• Provide friendly support through various communication channels.
• Learn all necessary systems and processes.

Conoscenze

Strong problem-solving skills

Patience

Comfortable with email, chat, and phone support

Willingness to learn new technologies

Descrizione del lavoro

Remote Customer Support Representative (Entry-Level)

Rome, Metropolitan City of Rome Capital, Italy

As a Remote Customer Support Representative, you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer service within the travel industry. You will be trained on all systems and processes.

Requirements

• No prior experience required
• Strong problem-solving skills and patience
• Comfortable working with email, chat, and phone support systems
• Willingness to learn and adapt to new technologies