Program Manager - Online Training Agency

Kids&Us; Veneto; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global training agency is looking for an Entry Level Program Manager to support the training team by managing projects for Online Training Programs. The ideal candidate will demonstrate strong project management skills, effective communication abilities, and a digital mindset. Responsibilities include overseeing project timelines, ensuring deliverables are met, and maintaining customer relationships. Experience with project management tools like Monday and PowerBI is a plus. This is a full-time position based in Italy with a focus on innovative training solutions.

Competenze

• Manage projects, timelines and deliverables for Online Training Projects.
• Support training team and maintain strong customer relationships.
• Analyze data and Training KPI through dedicated dashboards.

Mansioni

• Oversee and manage project planning and execution.
• Ensure timely delivery of training content and tools.
• Resolve customer issues promptly.

Conoscenze

Detail oriented

Strong project management/organization skills

Ability to manage simultaneous projects

Excellent communication skills

Problem-solving

Strong analytical mindset

Adaptable to shifting priorities

Digital Mindset

Creativity

Experience with Excel and PowerPoint

Strumenti

Monday

PowerBI

Descrizione del lavoro

Program Manager - Online Training Agency

Searching for a dynamic, motivated, well organized Program Manager to:

A) support the Training team in planning, organizing, implementing and measuring Online Training Projects for companies with global retail network.

B) build and maintain strong, long-lasting customer relationships

JOB PURPOSE

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RESPONSIBILITIES

• Manage projects, timelines and deliverables
• Manage content calendar, content creation and translations for micro learning training program
• Maintain deliverables/activity overall planning calendar
• Analyze data and Training KPI through dedicated dashboards
• Liase with IT teamfor development of tools and resources on Monday
• Interface with IT for LMS Platform management from course creation and participant enrollment to completion reports
• Understand customers' needs and provide them with specific products and services
• Collect and analyze data and make it usable by the customers, so as to help them choose
• Demonstrate in-depth knowledge of company products and services
• Promptly resolve any customer problems

KNOWLEDGE AND SKILLS

• Detail oriented with strong project management/organization skills and ability to manage simultaneous projects, maintain timelines, track deliverables,
• Ability to work under pressure on tight deadlines while delivering excellence
• Flexible and adaptable to shifting priorities
• Problem Solving
• Strong analytical mindset
• Excellent communication and interpersonal skills
• Team Player
• Creativity and curiosity around innovative methods – startup mentality
• Result-oriented
• Digital Mindset
• Skills: Excellent XL , PPT. Knowledge of Monday, Skillato and PowerBI a plus

NICE TO HAVE

• Passion for cars
• Interest in automotive business (distribution, renting and financing, warranty, used cas business,...)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Business Consulting and Services