Order Fulfillment Specialist (Tempo Determinato)

Mondelez International; Bardi; In loco; EUR 28.000 - 38.000; Part-time

Descrizione del lavoro

A global food company is looking for a candidate in Italy to handle order management within the customer service and logistics framework. Responsibilities include managing the order fulfilment process and balancing supply constraints while ensuring customer satisfaction. The ideal candidate should have experience in a similar role, strong analytical and problem-solving skills, and fluency in English. A degree in Management Engineering or Economics and proficiency in SAP and Microsoft Office, especially Excel, are required.

Competenze

• Experience in order management or supply chain.
• Fluent in English.
• Experience in customer service, logistics and sales.

Mansioni

• Manage the order fulfilment process respecting customer segment.
• Balance supply constraints with delivery service levels.
• Effectively manage new product introductions and withdrawals.

Conoscenze

Numerical, analytical and logical reasoning skills

Customer-focused problem-solving skills

Strong analytical skills

Interpersonal skills

Formazione

Degree in Management Engineering, Economics or similar

Strumenti

Microsoft Excel

SAP

Descrizione del lavoro

Overview

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

How You Will Contribute

• Manage the order fulfilment process, respecting the customer segment and channel mix.
• Balance supply constraints and delivery of service levels through cross-functional alignment.
• Use appropriate tools and processes such as availability checks and stock allocation rules.
• Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs.

What You Will Bring

• Good numerical, analytical and logical reasoning skills.
• Microsoft Office applications.
• High-level of SAP competence.
• An FMCG / CPG company background.
• A customer-facing role within customer service, logistics or sales.
• Experience in an order-to-cash environment.
• Experience in customer service, logistics and sales.
• Good knowledge of the total supply chain / order-to-cash process.
• Strong analytical and problem-solving skills.

What Extra Ingredients You Will Bring

• Minimum 6 months\' experience in a similar role or in Supply chain.
• Excellent interpersonal skills, customer focus, and problem-solving skills.
• Precision, attention to detail, and the ability to work in a team and in dynamic environments.
• Proficiency in Microsoft Office (especially Excel).
• Knowledge and use of SAP (VMI knowledge is a plus).
• English: Fluent.

Education / Certifications

• Degree in Management Engineering, Economics, or similar.

Relocation

No Relocation support available.

Job Type

Temporary (tempo determinato).

Order Management (OTB) & Customer Service & Logistics

Role focuses on order management, customer service and logistics within the Mondelēz International framework.

Company Note

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Notes: If you require support to complete your application or during the interview process, please contact the recruiter.