Onboarding Lead — Build Scalable Manufacturing Ops

Arke; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A tech-driven company in Italy is seeking an Onboarding Lead to guide clients through the implementation of their operational systems. You will streamline onboarding processes, translating customer needs into actionable requirements while collaborating with a fast-paced team. Ideal candidates should have a strong background in operational systems, excellent project management skills, and the ability to thrive in high-intensity environments. This full-time role offers a competitive salary and stock options, with flexibility for remote work.

Servizi

Meaningful stock options

Remote-friendly work environment

Competenze

• Experience with ERP, WMS/MES, PLM, OMS, APS, or workflow automation platforms.
• Proven ability to manage chaos and create processes.
• Technical understanding of APIs and data integrations.

Mansioni

• Lead customers through onboarding from signed to live status.
• Map processes into clean workflows.
• Collect and structure customer data.

Conoscenze

Experience leading implementations of complex operational systems

Strong ability to structure chaos

Technically fluent with APIs

Project-management excellence

Product-oriented thinker

High ownership

Clear communicator

Comfortable in high-intensity environments

Ability to challenge with empathy

Descrizione del lavoro

A tech-driven company in Italy is seeking an Onboarding Lead to guide clients through the implementation of their operational systems. You will streamline onboarding processes, translating customer needs into actionable requirements while collaborating with a fast-paced team. Ideal candidates should have a strong background in operational systems, excellent project management skills, and the ability to thrive in high-intensity environments. This full-time role offers a competitive salary and stock options, with flexibility for remote work.