Luxury Travel Consultant – Customer Experience (Remote)

Prestige Travel Agency by Mich; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading travel agency is seeking a Travel Experience Specialist to support clients in planning luxurious travel experiences. This remote role involves providing professional customer support, assisting with reservations, and ensuring client satisfaction. Ideal candidates have strong communication skills, customer service experience in travel, and a passion for creating positive experiences. Join a collaborative team and enjoy flexible scheduling along with travel-related perks.

Servizi

Flexible work schedule options

Career development opportunities

Travel-related perks and discounts

Competenze

• Experience in customer service preferred, specifically in travel or hospitality.
• Ability to manage multiple tasks smoothly while working remotely.
• Strong ability to articulate complex information to clients.

Mansioni

• Provide responsive and professional customer support for clients.
• Assist clients with travel reservations and special accommodations.
• Communicate essential travel details and monitor bookings.

Conoscenze

Strong communication and interpersonal skills

Customer service experience in travel

Ability to work independently

High level of organization and attention to detail

Comfortable using digital tools

Passion for travel

Descrizione del lavoro

About the Position

Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Flexible work schedule options
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.